Customer Reviews


4.7

3,595 reviews

Virginia Beach, VA
4.9
89 reviews
Washington, DC
4.8
87 reviews
Richmond, VA
4.5
62 reviews
Alexandria, VA
4.6
60 reviews
Baltimore, MD
4.6
58 reviews
Williamsburg, VA
4.9
51 reviews
Fredericksburg, VA
5.0
51 reviews
Rockville, MD
4.7
50 reviews
Chesapeake, VA
4.9
50 reviews
Silver Spring, MD
4.7
48 reviews
John Weinhold
Maytag fridge stopped cooling. Fred R. diagnosed the problem in 2 minutes...compressor failure. This gentleman showed up at 8pm on a Saturday night. Very appreciative of that type of service....which isn't guaranteed in todays world. Fred explained the repair in detail and what to do post-repair. Compressor replaced and back in service. Very appreciative of Fred spending his Saturday evening pleasing a customer....very refreshing!
02/06/2025
Rachel Jeffcoat
I'm giving 5 stars because of the technician Jeff. It was very hard for me to get in touch with someone. I kept calling and would sit on hold forever. Anyway when he came he was very nice and knowledgeable. He had to order some parts so he came back when the parts arrived and fixed everything. I had purchased my dishwasher not even a year ago from Lowes and was annoyed that it wasn't working properly. It works great again now.
02/06/2025
Bob May
Horrible, I mean HORRIBLE, service company. RUN AWAY! They came out today to repair my Microwave/Oven combination, after assessing the issuein NOveber, finally got the part in and installed today, Feb 4, to only discover it is not the part they ordered that is the problem. Now had to pay twice as much for a different part and wait another 2 weeks to get the part. Just unprofessional.
02/05/2025
Anita O
Run as fast as you can from this company. They are slow they do not do quality work and customer service from management is non-existent. I have been out without a refrigerator for over a month. They've been out twice I'm still without a refrigerator and all it needs is a compressor. The technicians that were there the last time were foul mouthed and did not give a crap about the job that they were trying to performing. Did not matter that I have a sign on my door to remove your shoes didn't even attempt to put boot covers on or anything. I was charged $139 just for them to come out they plug in the refrigerator unplug it to tell me that yeah it is the compressor that I already knew and told them that that's what it was and then they going to charge me another $139 to come out and put the part on and this is under warranty.
02/05/2025
Eliezer Rivera
01/31/2025