Customer Reviews

VIA INC Rated 4.5 out of 5 stars based on 1028 customer reviews

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Washington, DC (24)
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Frederick, MD (15)
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Dagsboro, DE (3)
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Kensington, MD (3)
Louisa, VA (3)
Mechanicsville, VA (3)
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Ocean City, MD (3)
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Timonium, MD (3)
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Dillsburg, PA (2)
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Dundalk, MD (2)
Dunkirk, MD (2)
Ephrata, PA (2)
Falls Church, VA (2)
Fenwick Island, DE (2)
Fort Washington, MD (2)
Gainesville, VA (2)
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Glen Rock, PA (2)
Gloucester, VA (2)
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Hanover, PA (2)
Havre de Grace, MD (2)
Hyattsville, MD (2)
Kinston, NC (2)
Lancaster, PA (2)
Lexington Park, MD (2)
Lovettsville, VA (2)
Mechanicsville, MD (2)
Millsboro, DE (2)
Nanjemoy, MD (2)
Newark, DE (2)
Newport News, VA (2)
Nottingham, MD (2)
Parkville, MD (2)
Poquoson, VA (2)
Purcellville, VA (2)
Reisterstown, MD (2)
Riva, MD (2)
Round Hill, VA (2)
Stephenson, VA (2)
Strasburg, PA (2)
Suffolk, VA (2)
Towson, MD (2)
Waldorf, MD (2)
Windsor, VA (2)
Little River, SC (2)
Earleville, MD (1)
Hockessin, DE (1)
Middletown, MD (1)
Parkton, MD (1)
West Point, VA (1)
Aldie, VA (1)
Arnold, MD (1)
Aydlett, NC (1)
Aylett, VA (1)
Beaverdam, VA (1)
Beltsville, MD (1)
Berryville, VA (1)
Biglerville, PA (1)
Boonsboro, MD (1)
Bunker Hill, WV (1)
Cabin John, MD (1)
California, MD (1)
Camp Hill, PA (1)
Catonsville, MD (1)
Centreville, MD (1)
Charles Town, WV (1)
Chesapeake Beach, MD (1)
Chester, MD (1)
Chestertown, MD (1)
Chevy Chase, MD (1)
Clarksville, MD (1)
Conestoga, PA (1)
Culpeper, VA (1)
Davidsonville, MD (1)
Deltaville, VA (1)
Derwood, MD (1)
Earlysville, VA (1)
East Berlin, PA (1)
East Petersburg, PA (1)
Edenton, NC (1)
Edgewater, MD (1)
Eldersburg, MD (1)
Elizabeth City, NC (1)
Elizabethtown, PA (1)
Elkridge, MD (1)
Elkton, MD (1)
Enola, PA (1)
Essex, MD (1)
Fairfax Station, VA (1)
Falmouth, VA (1)
Finksburg, MD (1)
Frankford, DE (1)
Franklin, VA (1)
Georgetown, DE (1)
Germantown, MD (1)
Gerrardstown, WV (1)
Gettysburg, PA (1)
Glen Allen, VA (1)
Glen Arm, MD (1)
Glenelg, MD (1)
Gloucester Point, VA (1)
Goldsboro, MD (1)
Goochland, VA (1)
Gordonsville, VA (1)
Great Falls, VA (1)
Greenbelt, MD (1)
Greenville, NC (1)
Hagerstown, MD (1)
Hampden Township, PA (1)
Harpers Ferry, WV (1)
Hartly, DE (1)
Hershey, PA (1)
Hopewell, VA (1)
Hudgins, VA (1)
Hummelstown, PA (1)
Huntingtown, MD (1)
Inwood, WV (1)
Joppatowne, MD (1)
Kearneysville, WV (1)
Keymar, MD (1)
Lanham, MD (1)
Lewes, DE (1)
Linthicum Heights, MD (1)
Lorton, VA (1)
Manheim, PA (1)
Middle River, MD (1)
Millersville, PA (1)
Mineral, VA (1)
Montclair, VA (1)
Mount Airy, MD (1)
Mount Holly Springs, PA (1)
Mount Rainier, MD (1)
Mount Wolf, PA (1)
Mountville, PA (1)
Moyock, NC (1)
New Castle, DE (1)
New Market, MD (1)
New Oxford, PA (1)
North Potomac, MD (1)
Oak Hill, VA (1)
Odenton, MD (1)
Olney, MD (1)
Orrtanna, PA (1)
Owings Mills, MD (1)
Perry Hall, MD (1)
Petersburg, VA (1)
Port Deposit, MD (1)
Port Tobacco, MD (1)
Preston, MD (1)
Providence Forge, VA (1)
Randallstown, MD (1)
Reading, PA (1)
Red Lion, PA (1)
Rockville, VA (1)
Rosedale, MD (1)
Scottsville, VA (1)
Seaford, VA (1)
Severn, MD (1)
Shepherdstown, WV (1)
Shippensburg, PA (1)
Shrewsbury, PA (1)
Smithfield, VA (1)
Smyrna, DE (1)
Solomons, MD (1)
South Riding, VA (1)
Sparrows Point, MD (1)
Spring Grove, PA (1)
Stephens City, VA (1)
Stevensville, MD (1)
Stewartstown, PA (1)
Surry, VA (1)
Taneytown, MD (1)
Toano, VA (1)
Townsend, DE (1)
Union Bridge, MD (1)
Warrenton, VA (1)
Waynesboro, PA (1)
West Springfield, VA (1)
White Post, VA (1)
Williamsport, MD (1)
Winterville, NC (1)
Woodbine, MD (1)
Arrington, VA (1)
Grantville, PA (1)
Broomes Island, MD (1)
Etlan, VA (1)
Hookerton, NC (1)
Lincoln, DE (1)
Orrstown, PA (1)
York Springs, PA (1)
Arlington, MA (1)
Abbottstown, PA (0)
Accokeek, MD (0)
Adamstown, MD (0)
Adelphi, MD (0)
Afton, VA (0)
Airville, PA (0)
Akron, PA (0)
Annville, PA (0)
Appomattox, VA (0)
Aroda, VA (0)
Ashland, VA (0)
Ashton-Sandy Spring, MD (0)
Aspers, PA (0)
Ayden, NC (0)
Bailey, NC (0)
Bainbridge, PA (0)
Baldwin, MD (0)
Barclay, MD (0)
Barco, NC (0)
Barnesville, MD (0)
Bealeton, VA (0)
Beaufort, NC (0)
Belcamp, MD (0)
Bennsville, MD (0)
Berkeley Springs, WV (0)
Berlin, MD (0)
Berwyn Heights, MD (0)
Bethel, NC (0)
Betterton, MD (0)
Bishopville, MD (0)
Bladensburg, MD (0)
Blades, DE (0)
Blounts Creek, NC (0)
Blue Ridge Summit, PA (0)
Bluemont, VA (0)
Boyce, VA (0)
Boyds, MD (0)
Boykins, VA (0)
Brambleton, VA (0)
Branchville, VA (0)
Brandy Station, VA (0)
Brandywine, MD (0)
Bridgeville, DE (0)
Brightwood, VA (0)
Broadlands, VA (0)
Brookeville, MD (0)
Brooklyn Park, MD (0)
Brownsville, MD (0)
Brunswick, MD (0)
Bryans Road, MD (0)
Bryantown, MD (0)
Burke, VA (0)
Burtonsville, MD (0)
Cambridge, MD (0)
Camden, NC (0)
Camden, DE (0)
Cape Saint Claire, MD (0)
Cartersville, VA (0)
Charles City, VA (0)
Charlestown, MD (0)
Charlotte Hall, MD (0)
Cheltenham, MD (0)
Chesapeake City, MD (0)
Cheverly, MD (0)
Chillum, MD (0)
Chocowinity, NC (0)
Churchville, MD (0)
Clarksburg, MD (0)
Claymont, DE (0)
Clayton, DE (0)
Clear Spring, MD (0)
Cobbs Creek, VA (0)
Cockeysville, MD (0)
College Park, MD (0)
Colonial Beach, VA (0)
Colonial Heights, VA (0)
Columbia, PA (0)
Cooksville, MD (0)
Cordova, MD (0)
Courtland, VA (0)
Crimora, VA (0)
Cross Junction, VA (0)
Crownsville, MD (0)
Crozet, VA (0)
Crozier, VA (0)
Cumberland, VA (0)
Dallastown, PA (0)
Darlington, MD (0)
Darnestown, MD (0)
Dayton, MD (0)
Deale, MD (0)
Delaplane, VA (0)
Delmar, MD (0)
Delmar, DE (0)
Delta, PA (0)
Dendron, VA (0)
Denton, MD (0)
Dentsville, MD (0)
Denver, PA (0)
Dewey Beach, DE (0)
DeWitt, VA (0)
Dickerson, MD (0)
Dinwiddie, VA (0)
Disputanta, VA (0)
Doswell, VA (0)
Dover, PA (0)
Dover, DE (0)
Drayden, MD (0)
Dunn Loring, VA (0)
Dunnsville, VA (0)
Dyke, VA (0)
East Riverdale, MD (0)
East York, PA (0)
Easton, MD (0)
Edgewood, MD (0)
Ellendale, DE (0)
Emmitsburg, MD (0)
Ettrick, VA (0)
Faber, VA (0)
Fairfield, PA (0)
Fairplay, MD (0)
Falling Waters, WV (0)
Fallston, MD (0)
Farmville, VA (0)
Farmville, NC (0)
Fayetteville, PA (0)
Federalsburg, MD (0)
Felton, PA (0)
Felton, DE (0)
Fishersville, VA (0)
Forest Hill, MD (0)
Fork, MD (0)
Fork Union, VA (0)
Fort Belvoir, VA (0)
Fort Hunt, VA (0)
Fort Lee, VA (0)
Fort Meade, MD (0)
Franconia, VA (0)
Frederica, DE (0)
Free Union, VA (0)
Front Royal, VA (0)
Fruitland, MD (0)
Fulton, MD (0)
Galesville, MD (0)
Gardners, PA (0)
Glenarden, MD (0)
Glenn Dale, MD (0)
Glenville, PA (0)
Glenwood, MD (0)
Gore, VA (0)
Grandy, NC (0)
Grasonville, MD (0)
Great Mills, MD (0)
Greencastle, PA (0)
Greensboro, MD (0)
Greenwood, DE (0)
Greenwood, VA (0)
Grifton, NC (0)
Grimesland, NC (0)
Gum Spring, VA (0)
Halifax, VA (0)
Hallieford, VA (0)
Hamilton, VA (0)
Hampstead, MD (0)
Hampton, MD (0)
Hancock, MD (0)
Hanover, VA (0)
Hanover, MD (0)
Harbeson, DE (0)
Harrisonburg, VA (0)
Hartfield, VA (0)
Harwood, MD (0)
Haywood, VA (0)
Heathsville, VA (0)
Hedgesville, WV (0)
Henderson, MD (0)
Hertford, NC (0)
Highland, MD (0)
Highland Springs, VA (0)
Highspire, PA (0)
Hollywood, MD (0)
Holtwood, PA (0)
Hood, VA (0)
Hughesville, MD (0)
Hume, VA (0)
Hurlock, MD (0)
Hydes, MD (0)
Ijamsville, MD (0)
Indian Head, MD (0)
Ivor, VA (0)
Jacobus, PA (0)
Jarrettsville, MD (0)
Jarvisburg, NC (0)
Jessup, MD (0)
Kenly, NC (0)
Kenton, DE (0)
Kents Store, VA (0)
Keswick, VA (0)
King and Queen Court House, VA (0)
King George, VA (0)
King William, VA (0)
Kingsville, MD (0)
Knotts Island, NC (0)
Knoxville, MD (0)
La Plata, MD (0)
Lake Frederick, VA (0)
Lake Ridge, VA (0)
Lancaster, VA (0)
Lanexa, VA (0)
Laurel, DE (0)
Laytonsville, MD (0)
Leacock-Leola-Bareville, PA (0)
Lebanon, VA (0)
Lebanon, PA (0)
Lemoyne, PA (0)
Leonardtown, MD (0)
Lewisberry, PA (0)
Lexington, VA (0)
Lignum, VA (0)
Lincolnia, VA (0)
Linden, VA (0)
Lineboro, MD (0)
Lititz, PA (0)
Lochearn, MD (0)
Locust Grove, VA (0)
Locust Hill, VA (0)
Lothian, MD (0)
Lucama, NC (0)
Lusby, MD (0)
Lyndhurst, VA (0)
Macon, VA (0)
Madison, VA (0)
Madison Heights, VA (0)
Magnolia, DE (0)
Maidens, VA (0)
Manakin-Sabot, VA (0)
Manassas Park, VA (0)
Manchester, PA (0)
Manchester, MD (0)
Marbury, MD (0)
Marietta, PA (0)
Marriottsville, MD (0)
Marshall, VA (0)
Martinsburg, WV (0)
Marydel, MD (0)
Mathews, VA (0)
Maurertown, VA (0)
McSherrystown, PA (0)
Mercersburg, PA (0)
Middleburg, VA (0)
Middlesex, NC (0)
Middletown, PA (0)
Milford Mill, MD (0)
Millersville, MD (0)
Millington, MD (0)
Milton, DE (0)
Mitchells, VA (0)
Monkton, MD (0)
Montgomery Village, MD (0)
Montpelier, VA (0)
Moseley, VA (0)
Mount Gretna, PA (0)
Mount Joy, PA (0)
Mount Weather, VA (0)
Myersville, MD (0)
Nellysford, VA (0)
New Cumberland, PA (0)
New Freedom, PA (0)
New Kent, VA (0)
New Park, PA (0)
New Providence, PA (0)
New Windsor, MD (0)
Newburg, MD (0)
Newville, PA (0)
Nokesville, VA (0)
North Beach, MD (0)
North Bethesda, MD (0)
North East, MD (0)
North Laurel, MD (0)
Oakton, VA (0)
Occoquan Historic District, VA (0)
Ocean Pines, MD (0)
Orange, VA (0)
Owings, MD (0)
Oxford, PA (0)
Paeonian Springs, VA (0)
Palmyra, VA (0)
Parsonsburg, MD (0)
Partlow, VA (0)
Perryville, MD (0)
Phoenix, MD (0)
Plainfield, PA (0)
Pleasant Hall, PA (0)
Point of Rocks, MD (0)
Poolesville, MD (0)
Poplar Branch, NC (0)
Port Republic, MD (0)
Prince Frederick, MD (0)
Prince George, VA (0)
Princess Anne, MD (0)
Princeton, NC (0)
Providence Township, PA (0)
Pylesville, MD (0)
Quantico, VA (0)
Queen Anne, MD (0)
Queenstown, MD (0)
Quinton, VA (0)
Ranson, WV (0)
Rapidan, VA (0)
Reedville, VA (0)
Rehoboth Beach, DE (0)
Reinholds, PA (0)
Reva, VA (0)
Rhoadesville, VA (0)
Rhodesdale, MD (0)
Rising Sun, MD (0)
Riverdale Park, MD (0)
Rixeyville, VA (0)
Roanoke, VA (0)
Roanoke Rapids, NC (0)
Robersonville, NC (0)
Rochelle, VA (0)
Rocky Mount, NC (0)
Rohrersville, MD (0)
Ronks, PA (0)
Roseland, VA (0)
Ruckersville, VA (0)
Ruther Glen, VA (0)
Sabillasville, MD (0)
Saint Charles, MD (0)
Saint Leonard, MD (0)
Saint Thomas, PA (0)
Salem, VA (0)
Salunga-Landisville, PA (0)
Sandston, VA (0)
Savage, MD (0)
Seldovia, AK (0)
Seven Valleys, PA (0)
Shadwell, VA (0)
Shady Side, MD (0)
Sharpsburg, MD (0)
Shawboro, NC (0)
Shenandoah Junction, WV (0)
Shiloh, PA (0)
Shiloh, NC (0)
Sims, NC (0)
Sinking Spring, PA (0)
Skyline View, PA (0)
Smithsburg, MD (0)
Snow Hill, MD (0)
Snow Hill, NC (0)
Somerset, VA (0)
South Boston, VA (0)
South Mills, NC (0)
Sparks Glencoe, MD (0)
Spring Grove, VA (0)
Springdale, MD (0)
Springettsbury Township, PA (0)
Stanardsville, VA (0)
Staunton, VA (0)
Steelton, PA (0)
Sterling, VA (0)
Stevens, PA (0)
Stone Ridge, VA (0)
Straban Township, PA (0)
Strasburg, VA (0)
Street, MD (0)
Stuarts Draft, VA (0)
Summit Point, WV (0)
Sunderland, MD (0)
Sutherland, VA (0)
Takoma Park, MD (0)
Tappahannock, VA (0)
Tarboro, NC (0)
Taylors Island, MD (0)
The Plains, VA (0)
Thomasville, PA (0)
Thurmont, MD (0)
Toms Brook, VA (0)
Topping, VA (0)
Tracys Landing, MD (0)
Travilah, MD (0)
Triangle, VA (0)
Troy, VA (0)
Tysons, VA (0)
Unionville, VA (0)
University Park, MD (0)
Upperco, MD (0)
Urbana, MD (0)
Vanceboro, NC (0)
Viola, DE (0)
Walkersville, MD (0)
Walkerton, VA (0)
Warsaw, VA (0)
Warwick, MD (0)
Washington, NC (0)
Waterford, VA (0)
Waverly, VA (0)
Waynesboro, VA (0)
Wellsville, PA (0)
West Fairview, PA (0)
West Friendship, MD (0)
West Hanover Township, PA (0)
West River, MD (0)
West York, PA (0)
Whaleyville, MD (0)
Wheaton-Glenmont, MD (0)
White Hall, MD (0)
White Marsh, MD (0)
White Plains, MD (0)
Whiteford, MD (0)
Williamston, NC (0)
Willow Hill, PA (0)
Willow Street, PA (0)
Wilmington Manor, DE (0)
Wilson, NC (0)
Windsor, PA (0)
Woodford, VA (0)
Woodlawn, MD (0)
Woodsboro, MD (0)
Woodstock, MD (0)
Woodstock, VA (0)
Wrightsville, PA (0)
Wye Mills, MD (0)
Wyndham, VA (0)
Wyoming, DE (0)
Wyomissing, PA (0)
York Haven, PA (0)
York Township, PA (0)
Yorkana, PA (0)
Zion Crossroads, VA (0)
Zuni, VA (0)
Aberdeen Proving Ground, MD (0)
Columbia, VA (0)
Delaware City, DE (0)
Galena, MD (0)
Goldsboro, NC (0)
Greater Landover, MD (0)
Hardyville, VA (0)
Harrellsville, NC (0)
Keedysville, MD (0)
Maple, NC (0)
New Carrollton, MD (0)
Piney Point, MD (0)
Remington, VA (0)
Ridgely, MD (0)
Riviera Beach, MD (0)
Saluda, VA (0)
Shiremanstown, PA (0)
Willards, MD (0)
Bailey's Crossroads, VA (0)
Bellwood, VA (0)
Belvidere, NC (0)
Boiling Springs, PA (0)
Brookfield, CT (0)
Butler, PA (0)
Catlett, VA (0)
Cherry Run, WV (0)
Chester Gap, VA (0)
Clear Brook, VA (0)
Cobb Island, MD (0)
Conway, SC (0)
Dale City, VA (0)
Deal Island Historic District, MD (0)
Elm City, NC (0)
Freeland, MD (0)
Fremont, NC (0)
Georgetown, SC (0)
Hillcrest Heights, MD (0)
Jefferson, MD (0)
Jeffersonton, VA (0)
Kilmarnock, VA (0)
Murrells Inlet, SC (0)
N Litchfield, SC (0)
Newark, CA (0)
North, VA (0)
North Myrtle Beach, SC (0)
Pawleys Island, SC (0)
Philadelphia, PA (0)
Powells Point, NC (0)
Rock Hall, MD (0)
Saint Inigoes, MD (0)
Sandy Hook, VA (0)
Sparks, MD (0)
Surfside Beach, SC (0)
Trappe, MD (0)
Trent Woods, NC (0)
Vienna, MD (0)
Wintergreen Resort, VA (0)
Aquasco, MD (0)
Garrison, MD (0)
Lower Allen, PA (0)
Middletown, VA (0)
Atlantic Beach, SC (0)
Carrsville, VA (0)
East Hempfield Township, PA (0)
Gibson Island, MD (0)
Grand Prairie, TX (0)
Longs, SC (0)
Lynch, MD (0)
Port Haywood, VA (0)
Saint Michaels, MD (0)
Shacklefords, VA (0)
Shermans Dale, PA (0)
Sumter, SC (0)
Ampthill, VA (0)
Avenue, MD (0)
Bedford, VA (0)
Carson, VA (0)
Dutton, VA (0)
Fawn Grove, PA (0)
Garrett Park, MD (0)
Hebron, MD (0)
Highland Beach, MD (0)
Joint Base Andrews, MD (0)
Leisure World, MD (0)
Millers, MD (0)
New Canton, VA (0)
Pittsville, MD (0)
Rohrerstown, PA (0)
Stanley, VA (0)
Sudlersville, MD (0)
Tall Timbers, MD (0)
Valley Lee, MD (0)
Wake, VA (0)
White Stone, VA (0)
Aunt CC
Pasadena, Maryland
11/29/2022
Alex has amazing customer service and willing to try and figure out the issue with my Whirlpool dryer. He is very patient. It was a pleasure having him as our repairman and I would definitely request him for future repairs. Thanks Alex and thanks Via!
Overall Experience
Samantha Phillips
11/23/2022
We are on our 3rd repair for the dishwasher (a pricey KitchenAid model for about $1800). We are getting an E4 F8 code. This happened before. We paid over $500 to have the machine fixed in June for the same code. It is now November, same code, and the company will send someone to check it for the service fee of $120 (paid this twice now) plus labor fees (whatever they may be… have been over $100 on previous trips). Absolutely bad business! Terribly disappointed by this policy. Someone needs to override this and make this a fix that will last more than 5 months.
Overall Experience
Shanna Deck
11/23/2022
Our technician Justin L was very professional and informative. He was on time and kept us involved in the entire process. It took him seconds to diagnose and then only minutes to repair. We are very happy and will definitely use these Services again!
Overall Experience
Samantha P.
11/23/2022
We are on our 3rd repair for the dishwasher (a pricey KitchenAid model for about $1800). We are getting an E4 F8 code. This happened before. We paid over $500 to have the machine fixed in June for the same code. It is now November, same code, and the company will send someone to check it for the service fee of $120 (paid this twice now) plus labor fees (whatever they may be... have been over $100 on previous trips).  Absolutely bad business! Terribly disappointed by this policy. Someone needs to override this and make this a fix that will last more than 5 months.
Overall Experience
Hannah B.
11/23/2022
Horrible experience. If I could I would give this company a 0 star rating. VIA first came out to our home on 9/30, diagnosed a problem with our microwave and informed us we needed a control board to fix the microwave. We paid the fees, parts, labor, weeks later a different technician came out to install the part in the microwave and broke my oven in the process. A new part for the oven (covered by VIA due to fault) had to be ordered and we had to wait for that part to come in before both the microwave and oven could be fixed. On 11/4 the technician came out to install the oven part and microwave part however it did not fix the problem. We were told we needed more parts for the microwave to work. Meanwhile my oven is not working correctly prior to their mistake in breaking it. We were told to contact Whirlpool to get part authorizations because VIA would not cover the additional parts. Whirlpool said they would not cover the parts and it was up to VIA to fix. We had multiple back and forth conversations with VIA trying to resolve the issue, specifically requesting refund for the part that was installed in the microwave that is not working nor did it fix the microwave, they refused. We asked for them to remove the part and refused. We asked for them to come fix the oven that they broke and their response was that they replaced the part that they broke and it is something else with the oven that is causing it to malfunction. Avoid this company at all costs.
Overall Experience