About Us
Our History
Via Appliance Repair took off in 2005 as the fourth generation of a family owned and operated appliance company. We have kept the family atmosphere as the business has grown and are extremely proud of our Via family members and the community outreach we do. Teaming up with VET2TECH, we've established our Military Apprentice program, ensuring service members can use their skills to continue helping their community. Through our Whirlpool partnership, we've also helped generate donations for several customer chosen charities. Sponsoring teams and events, we've participated in Polar Plunge, Wounded Warriors Project, and blood drives. From reuniting lost dogs with their families to local community events, we strive to approach all things with the same people and animal friendly service that we provide from the moment you call through the duration of your repair.
What We Offer
Via Appliance Repair has been the go-to for landlords, individual clients, and companies big and small for over a decade. We do repairs for big box retailers such as Lowe's and The Home Depot, and we're dedicated to bringing the same level of professionalism and technical knowledge directly to your home for your appliance repair. Each of our certified technicians go through several months of appliance repair coursework and hands-on training, as well as months of in the field supervised work, so we can provide top notch service. Our commitment to you goes beyond the fast and efficient repair and starts the second you decide to book with us. Our online repair booking process is directly integrated into our scheduling system and available to use 24/7. If you'd prefer to call us, we've got you covered. Call us at 410-451-4104 and book with a customer service representative, or confirm, reschedule, or pay for your appointment. After hours, or when the main office isn't available, we have an off-site call center that can book, confirm, or reschedule your repair appointment as needed. Sending out emails and phone calls the business day prior to your appointment reminding you of your scheduled day and provided service call time frame is just one of the ways we ensure we're working for you. We even provide a way to track your technician throughout the day so you can still go about your busy schedule. Once they arrive, you'll notice they are equipped with protective booties and mats to ensure that their shoes and tools leave no trace of dirt behind. Us here at Via Appliance Repair continually work towards making your appliance repair the best part of your day, and not just because you get to take off work!