"CX complaint is WM will not drain. Inspected/tested and found unit full of soaking wet clothes. After CX removed clothes I lifted unit up and found every functioning part completely defective. Gesrcase leaking oil. Unit completely inop. Ordering gearcase, splutch, belt, motor, capacitor, actuator, control and inlet valve. Unit has a manufacture dat of 37th week in 2022. This will be a 2 count gearcase job. Cannot reschedule due to FBO parts needed; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11409708 (pulley shield) and 1 W11395618 (capacitor) and 1 W11481722 (actuator) and 1 W11624938 (control) and 1 W11595805 (inlet valve) and 1 W11239857 (belt)"

CX complaint is oven temps off. Inspected/tested and found oven about 90deg off from set temp. Checked calibration and found it set at -30. Adjusted calibration up unti unit temps were all in range. Final temp was 359deg when unit hit 350deg. All temps taken with thermocoupler device. Collected $120 SC fee from CX by CC. Unit is now working properly. Job is complete.

CX complaint is sparking sound. Inspected/tested and hearding sparking sound when turning LF element on. Removed back panel and found infinite switch for said burner charred with black inside. Replaced switch from pre-id. Tested unit after repair and it is now working properly. Job is complete.; ordrng 1 look (look)

"CX complaint is WM not working. Inspected / tested and found the issue with the water inlet is due to the fact that the CX has at least 50ft of garden hose that runs out of the window and sitting outside curled up then in through the basement window and about 25ft to the actual valve for the house. unit does bounce and bang all over the place in spin. Found level legs all out of balance. Adjusted leveling legs all the way up to lower the center of gravity but unit still bangs around. Ordering basket, gearcase, splutch, belt and suspension(just in case this should be replaced while basket is out). Cannot reschedule due to needing Lowes auth and direct shipment of basket to CX... 2 ct gearcase; ordrng 1 W10752719 (basket) and 1 W11454734 (gearcase) and 1 W11239857 (belt) and 1 WP22001995 (screw) and 1 W11130362 (suspension) and 1 look (look)"

Cx complaint is unit not powering on. Tested inspected and verifed complaint. Found the line fuse to be defective. Replaced fuse and unit is now working as designed. Tested several times. Job is complete.