Appliance Repair Wilmington Delaware
VIA INC Rated 4.8 out of 5 stars based on 30 customer reviews
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Wilmington, DE 19801
Taylor F.
Job Details:
12/05/2023
Cx complaint is unit not starting. Found the cx only pushing the start button once and the cycle was never starting. Informed cx of proper use of machine. Unit is working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Wilmington, DE 19810
Taylor F.
Job Details:
12/05/2023
Cx complaint is door falling open. Found the right spring had got caught on the insulation causing it to come unhooked from the hook. Corrected spring and applied grease to spring and shaft. Unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Wilmington, DE 19805
Taylor F.
Job Details:
12/05/2023
"Cx complaint is unit not filling with hot water. Tested inspected and could not verify complaint. Cx stated that both loads after previous visit were cold even though they were set to hot, and no cold water came into unit. Upon testing unit, all valves and cycles were working as designed. Replaced inlet valve just incase it is getting intermittenly stuck. Retested unit, unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Wilmington, DE 19805
Taylor F.
Job Details:
12/05/2023
Cx complaint is unit filling ice bucket with water when IM is turned on. Found the fill tube out of place causing this issue. Corrected fill tube and unit is now working as designed. Cx also wanted unit to be leveled but was unable to do so due to the floor under the unit. Cx is aware of issue and will have to correct floor is he wants unit to sit level. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Wilmington, DE 19808
Taylor F.
Job Details:
12/05/2023
cx complaint is doors not level. Leveled doors and unit is now working as designed. Job is complete.
Allie
Wilmington, Delaware
KITCHENAID REFRIGERATOR
KRMF706ESS01
Work was done on time and efficiently. Tech had good knowledge of the appliance and was very professional.
12/07/2023
Ellen Pell
Wilmington, Delaware
WHIRLPOOL OVEN
WOD52ES4MB00
Taylor was very professional and helpful.
11/23/2023
Lowell and Karen Groundland
Wilmington, Delaware
MAYTAG WASHER
MVW7230HW1
We are certain that VIA’s service records document the four (4) scheduled appointments made to our home for the purpose of addressing a serious excessive vibration/shaking problem with our new Maytag problem since it’s installation on 7-11-23. Tyler has attempted to eliminate this problem each of the three times he has been to our home. His attempts to do so have, unfortunately, not been successful. To his credit,he has replaced major components of the washer and the problem persists! We want to stress that we believe that Tyler is an experienced, highly trained ,knowledgable ,and expert technician who has done his level best to remedy our washer’s problem. At this point, we firmly believe that Maytag...Whirlpool Corp. Inc., should now do what is fair and reasonable by contacting us either directly or through our appliance dealer, John’s Home Appliance Center ( who has been wonderfully supportive) in order to resolve this entire issue. Thank you for providing an opportunity to compliment Tyler’s five - star efforts on our behalf, and to share an otherwise terribly frustrating experience!! Lowell and Karen Groundland
11/06/2023
Wilmington, Delaware
WHIRLPOOL REFRIGERATOR
WRF555SDFZ11
Tech was very knowledgeable and professional. Courteous and expedient.
11/06/2023
Wilmington, Delaware
WHIRLPOOL DRYER
WED5000DW2
Technician was extremely courteous and very knowlegable about our problem and ordered the part and installed it without any problems. The VIA system they use to order parts and than to advise the customer of when the parts ave been rec'd and then set up the installation appt. is first rate.
10/24/2023