replaced handle tested unit working as designed

cx complaint of torn door gasket checked unit to find gasket torn cx had already bought new gasket installed gasket cx purchased steamed gasket verified seal also advised cx because they purchsed part that we could not garuntee part cx agree unit ius working as designed

"cx complaint unit not completing cycles, checked unit, come to find defective hot valve and oil leaking from bearing, ordering gearcase, valve, and control to complete repair.; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 W11170319 (control) and 1 W11210459 (valve)"

cx complaint unit frosting on ceiling of fc compartment cheked unit confirmed ice in fc called techline spoke with Scott was advised to take spacer out of door hinge and advise cx to not block vents with food to allow for proper airflow unit working as designed

cx complaint unit door hard to open inspected unit confirmed cx complaint found spW11604003 drilled 3/16 in back side of drain hose 1in down from flat insatlled drain hose tested unit working as desighned