"Installed new heater element, tested, element now heating. Unit is working properly."

cx complaint water leaking into washer when off. arrived and couldnt confirm water leaking into washer but found when running the hot valve unit would only fill with a lil bit of water. so i think hot valve is defective and may also let water pass when unit off. and cx wants new door seal. gave quote cx will call if they wish to proceed.

"cx complaint s.s. work has been done by another company she said unit never sounded right after repair and noise got worse and cooling stops working at times. inspected unit and tried to check temps and all my stuff is to cold and is not working at this time first job of the day 20 degrees outside. unit is running is feels cold she said freezer still freezes but compressor is knocking. i pulled unit out and compressor is knocking and sounds really bad some times it knocks so bad the whole compressor is moving. conendenser line looks like its starting to rot. unit needs a new comprsssior and condenser compressor is not instock so called into office and rescheudled for 12/5/23 on me on for return 3 count job s.s, tech only; ordrng 1 W11592010 (compressor kit) and 1 W11548259 (condenser)"

cx complaint lower oven does not come up tp temp.inspected unit and could confirm cx complaint.found unit to take 15mins just to get to 114 will console displayed 164.later opened oven to see of temp sensor would read temps dropping and would not move past 199 will upper oven temp sensor registered temps dropping.will need a 2nd tech to assit on pull unit out to acces temp sensor connector; ordrng 1 2ndtech (2nd tech)

cx complaint leaking arrived installed new clamp tested IM filled and watched for any leaks coming from hose. no leaks after installed. repair complete.