Appliance Repair Solomons Maryland

VIA INC Rated 5.0 out of 5 stars based on 1 customer reviews

We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solomons, MD 20688
Robert A.
Job Details: 07/20/2022
"Cx complaint that the unit is leaking water from the rear. I inspected the unit and confirmed the complaint. I found the element bushing need to be replaced. I replaced the element and reconnected the water line. I tested the unit and no leaks were found, the unit is working as designed. I called into the office to confirm that no payment needs to be collected since there is a S code for the element replacement."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Solomons, MD 20629
Shane B.
Job Details: 07/18/2022
cx complaint is the IM not making ice. cx cycled power and said it has made a couple batches since but not making ice like it used to. when i arrived some ice was in the bin but it was not full. cx said they havent used any ice in a few days. unit is set to recomended. prob shows 37/1. no IM error codes saved. Im completed havest cycle. i found the ice chute door is not sealing. frost on bottom of ice bin. ordering IM and ice chute door. schedule cx when parts are available.; ordrng 1 W11579560 (ice maker) and 1 WPW10577864 (door-ice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Solomons, MD 20688
Shane B.
Job Details: 06/27/2022
"cx complaint is the fridge door sticking out at the top slightly and the unit roliing forward when doors are opened. confirmed complaint, door sticks out slightly at the top and sits a little lower than freezer door. unit is on a tile floor and rools easily. unit sits on rollers and does not have flat feet to put it in. i adjusted door so it sits level height wise. door doesnt seem to stick out so much now. explained to cx he may need to put front feet on a small rubber mat or put a chalk under the wheels to keep unit from rolling but that it is working correctly. cx is happy with the unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solomons, MD 20688
Robert A.
Job Details: 06/08/2022
"Cx complaint that the unit is building heavy ice on the RC back wall. I inspected the unit to confirm the complaint. When I arrived the unit was off and all ice was removed. I checked the drain hose to see if it was clogged and it was not. I ran test 1,2,3 & 7. The themistors and fans were good. I changed the defrost cycle to basic (2) for an 8 hour timer. The unit will need a new dispenser control, main control and an evap fan w/harness to resolve the issue. The cx paid for the service call fee by CC.; ordrng 1 W10843055 (main control 229.81) and 1 W11089931 (dispenser control 195.68) and 1 W11033168 (evap fan 61.90)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solomons, MD 20688
Robert A.
Job Details: 06/08/2022
"Cx complaint that the unit is building heavy ice on the RC back wall. I inspected the unit to confirm the complaint. When I arrived the unit was off and all ice was removed. I checked the drain hose to see if it was clogged and it was not. I ran test 1,2,3 & 7. The themistors and fans were good. I changed the defrost cycle to basic (2) for an 8 hour timer. The unit will need a new dispenser control, main control and an evap fan w/harness to resolve the issue. The cx paid for the service call fee by CC.; ordrng 1 W10843055 (main control 229.81) and 1 W11089931 (dispenser control 195.68) and 1 W11033168 (evap fan 61.90)"
Jamie
Solomons, Maryland
08/05/2022
Very quickly diagnosed my dishwasher problem, and replaced the broken part in under an hour. Very efficient!
Overall Experience