CX complaint is dryer will not turn on. Inspected/tested and found unit had defective timer. Feels like the insides are stripped out. Checked voltage got 120/120/240 and thermal fuse checked good. Ordering timer and PTS(in case). Cannot reschedule due to FBO part needed for repair.; ordrng 1 W11566735 (timer) and 1 W11625516 (PTS)

Cx complaint is unit not cooling properly. Tested inspected and verified complaint. Found the thermistor to be defective. Replaced thermistor from previous diagnosis and unit is now working as designed. job is complete.

Cx complaint is unit not cooling. Replaced compressor from previous diagnosis. Vacumed down and refilled with 56g of r600a and unit is now working as designed. Job is complete.

Replaced lower seal and gasket per prior techs diagnosis. Also found unit was tilted forward from original bad install. Raised front legs to give the DW a slight lean back. Tested and unit is not leaking. Job is complete

CX had relocated unit to basement before delivery. It was moved to basement but not hooked up. CX told me to hook it up. Spoke to CX on phone and he said the unit belonged on the porch which is a non isulated addition to the house. I did not perform any install actions therefore unit was not tested after parts were replaced. I informed CX that if the unit is moved back outside that further repairs caused by it would not be covered by warranty and he stated he wouldnt accept that. I let him know that he needs to contact whirlpool in refernece to that. WPTL in training will call later to document