"cx complained unit was freezing food, installed new damper."

"cx complained unit would turn off during cooing cycle. confirmed cx complaint. also when you turned off, console went black and unresponsive after powering back on. cx will need contractor to remove unit. unit is wedged in and unable to move; saved tckt"

"cx complaint is the unit not completing cycles. it gets to wash then does nothing. i checked for codes and found F8E1 long fill. cleared code and ran each valve. very little from from cold valve, hot runs fine. i cleaned the screen of debry and put supply lines back on. tested unit and it now has good flow from both valves. ran service cycle and calibration. unit is working as designed. cx paid service call."

"cx complained unit wasnt reaching the temp, that unit was set to. confirmed cx complained. preheated oven to 400 degrees. after unit was done preheating put thermostat in the oven for 5 mins. thermostat raead 300 degrees. unit will need temp sesnor. dist site is down not able to see whats in stock; ordrng 1 W10181986 (sensor)"

"cx complained food in the rc side was frozen. confirmed cx complaint. after inspecting unit could see that damper had ice over the vents, ran service test for damper could feel air coming from around the sides. unit will need air damper replaced; ordrng 1 W11645127 (damper)"