Appliance Repair Reston Virginia

VIA INC Rated 4.7 out of 5 stars based on 16 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Reston, VA 20194
Jason A.
Job Details: 09/30/2023
CX complaint FRIDGE water leaks from RC to floor. Found unit is leaning forward & water pools /ice under RC bins. Pantry UI blank & harness is cut & swimming in water. See SDpics. CX had declined sealed syst repair I ordered last year. Pulled evap cover. Cleared all ice & water. Poured 1 cup hot water in pan & it drains completely. No water leaked past pan. Weak frost pattern & mastic is breaking up indicating leak. Parts & labor covered. 3CountSealSyst > JJ; ordrng 1 3CountSealSyst (3CountSealSyst) and 1 W11492867 (RC evap) and 1 W10779331 (Compressor) and 1 WPW10143759 (UV drier) and 1 W10913906 (coupler)
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP0
Near Reston, VA 20191
Jason A.
Job Details: 09/28/2023
CX complaint DW E4 error code for Overflow If water flows into the base and activates the flood detection sw. Ran test wash. SUDSY water. Drained & Filled 3more times & water got clear. Advised CX to reduce detergent use > JJ
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Reston, VA 20191
Jason A.
Job Details: 09/28/2023
CX complaint RANGE OVEN doesnt maintain or reach preheat 350F. Gets to 190F & stalls. Read oven sensor 77F & no errors. Manual test bake burner 10X & 10 of 10 always ignites. Preheat to 350F & read oven temp with thermocouple. Unit stalls. Ignitor tries to relight but valves are not opening. Quote CX to replace regulator assym but they declined; ordrng 1 W10898290 (Valve (item 15) $243.66 )
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Reston, VA 20190
Jason A.
Job Details: 09/28/2023
CX complaint WASHER wont drain. Found controls nonresponsive. Rear LED green flashes goes solid. Has 120VAC. Tried to reset breaker & enable diagnostics but no luck. Measured drain pump resistance at J2. > JJ; ordrng 1 W11629601 (Control)
We serviced a
JENN-AIR HOOD
Model JXD7036YS7
Near Reston, VA 20194
Jason A.
Job Details: 09/28/2023
CX complaint V hood doesnt rise or retract fully. Installed parts but movement is worse than before. Coil helper spring is bound up. Compared to video at 18:06 in service manual. See SDpics. Spring is very stiff & Im unable to straighten out. Called techline. Same SR & document issue. Spring cannot be ordered separately as it is part of the frame. Received txt message unit is submitted for PEX > JJ
Carol Ann
Reston, Virginia
08/15/2023
I was very impressed with the company and the service the technicians provided. Simon came prepared, worked quickly, was very friendly and answered questions.
Overall Experience
Reston, Virginia
08/01/2023
Overall Experience
Joelle Van over
Reston, Virginia
07/18/2023
Overall Experience
Bob Neuman
Reston, Virginia
07/03/2023
Jason is an asset to your company. Very competent and was patient with all of my questions. He solved our problem quickly and efficiently. He reviewed the freezer problem and model number before hand and had the part with him. We didn’t have to order the part and have another service call. If I could I would give him 10 stars.
Overall Experience
JLBurgum
Reston, Virginia
06/15/2023
The issue wasn't resolved on the first try. Another tech came the next day and the problem was fixed. Overall I'm very please with Via.
Overall Experience