Appliance Repair Providence Forge Virginia
VIA INC Rated 4.7 out of 5 stars based on 3 customer reviews
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Providence Forge, VA 23140
Orbie
Job Details:
05/09/2023
"upon arrival, manifold damaged. installed all other parts but need new manifold to complete repair.reordering manifold. called office to reschedule for date cx requested.; ordrng 1 W10594394 (manifold) and 1 look (look)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Providence Forge, VA 23140
Justin W.
Job Details:
05/01/2023
cx complaint light does not turn off everytime door is closed. confirmed complaint. advised cx that the unit is functioning with in specs. advised not to slam door but to add an extra push to close door completely. cx already aware of this. unit working as designed
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Providence Forge, VA 23140
Justin W.
Job Details:
05/01/2023
cx complaint front right burner does not go above low flame. confirmed complaint. checked unit to find multiple issues. unit will need manifold and burner caps to complete repair.; ordrng 1 WPW10597129 (cap burner) and 1 8286814 (burner head right front) and 1 W11214957 (grate)
We serviced a
WHIRLPOOL WASHER
Model NA11111
Near Providence Forge, VA 23140
Orbie
Job Details:
04/13/2023
"upon arrival, rang door bell to no answer. called cx, they live in california and address isn't hers. advised cx to call whirlpool and costco back to get properly dispatched through a local company."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Providence Forge, VA 23140
Orbie
Job Details:
04/06/2023
"cx complaint noise during operation. verified cx complaint. checked unit found F2E1. found oil leaking at gearcase. unit needs gearcase, slider, stator and rotor. quoted $655.76 for repair. cx paid $120 and is unsure of replace or repair at this time."
Providence Forge, Virginia

03/03/2023
Everything went well! The technician’s were knowledgeable about what they were doing and very courteous. However I did not understand that prior to coming the first time and having been informed of what exactly was going on with the appliance and how it was not operating. Why there wasn’t any parts on board the work van to accommodate fixing the few scenarios that could have been causing the problem. I felt like two service calls were unnecessary since the second service a week later only took five minutes for the technician to install the part. We were without this appliance for almost three weeks. The first technician said that the part was ready just not on his van.
Like I mentioned earlier everything else was professional and courteous!
Overall Experience





Providence Forge, Virginia

12/18/2022
Chris was super nice and went out of his was to resolve the issue with our dishwasher.
Overall Experience





Providence Forge, Virginia

10/25/2022
Chris was great! He was on time; he knew what he was doing; he fixed our refrigerator quickly, and he recommended how to avoid it happening again in the future. We also appreciated the electronic alerts re: arrival time, etc. Very impressive! We couldn't be more pleased.
Overall Experience




