"cx complaint unit leaking , checked unit and found side vent gasket unseated from tub causing unit to leak in back left corner when calling for water . reseated and tested gasket is now holding as designed and unit is now longer leaking ."

cx complaint unit making noise checked unit and found back right suspension rod unseated causing unit to knock around. reseated and tested unit is now running as designed .

came out to replace all parts on unit disassembled and replace all parts on unit . tested unit is running as designed .

"cx complaint the unit is shuttting down. checked the unit and found that the unit is shutting down after about 10-15 minutes. unit is running and shutting down so the unit needs a new motor. motor blower wheel is seized and cannot be removed. therefore, ordering a blower wheel to resolve the issue. will return with the motor and the blower wheel to resolve the issue. called techline and was told to do the controls and the motor together.; ordrng 1 WP697772 (blower wheel) and 1 W11626080 (ui)"

cx complaint the unit is not running without shutting down prematurely. checked the unit and found that the moisture sensor was out of range. repalced the moisture sensor recommend the cx use timed dry on small loads. cx agreed since the moisture sensor may not be making contact with the wet clothing.