"cx complaint unit is no longer cooling said lights worked inside but nothing would run so unplugged unit. inspected unit and plugged in and control panels work but that is it no fans nothing sabath is of,showroom is off. unit needs a control kit, grabbed part from pre id and installed and tested and now fans kicked on dispenser works and then compressor kicked on and started cooling. cx said he was also having issue with ice maker arm freezing/water running down from top of ice maker he said. told cx to call us back if that issue continues. unit is good at this time"

Cx complaint broil element would stay on and keep heating. After previous techs visit he had found unit needed a new control after speaking with Techline. Removed unit and pulled back pan down. Replaced control with new part. Set time and tested unit. Unit is now working as intended. Job complete Cx paid 110.00 in labor

"complaint is the unit heating far above set temp causing food to burn, cx says unit displayed an error code and shuts off. cx says they never see the broil element turn off when unit is in use. when i arrived unit was pulled out and plugged in. unit was cool. display is not working correctly, a lot of segments are dim or completly dead making it impossible to read. terminal block is wrired correctly and supplying 237vac. bake element 23ohms. broil element 16ohms. neither element is grounded to chassis. started a bake cycle. power cycles on and off to bake element but broil element always has 237vac. unit reached 350 but broil element kept running. cancelled cycle and both elements shut off. called techline, they advised replacing control board. documented with safety dept.; ordrng 1 W11544349 (control board)"

"complaint is the ice in the bin freezing together and the water dispensor not working properly. when i arrived unit was set to 36/-5. prob shows 34/-5. ice box fan is running. gaskets on the side of the door have a lot of frost on them. water dispensor is slow even with filter removed. called techline with my findings, they advised replacing door gasket and air duct gaskets. they said water flow issue most likely is one of the valves. marking both for use on return. schedule when apporoved and parts are available. SR#7734129608.; ordrng 2 W10834282 (retainer)s and 2 W10917313 (gasket-dor)s and 2 W11227369 (gasket)s"

installed ordered part and tested unit for cx. unit is working as designed.