Appliance Repair Oakton Virginia
VIA INC Rated 4.9 out of 5 stars based on 15 customer reviews
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Oakton, VA 22124
Richard B.
Job Details:
12/04/2023
"CX complant. Dishwasher dosent work. Prior diagnosis found unit needs sump assembly and water valve. Installed both parts and tested unit . Found water supply line from house as a water check valve and was installed backwards notallowing water to get to dishwasher , After test wash the units plumbing uder the sink strted leaking water and flooding kitchen, Advised CX call plumber back since this is a new build . Unit is working as designed , Advised CX to not use until plumbing is corrected. RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Oakton, VA 22031
Jason A.
Job Details:
11/28/2023
"CX complaint FRIDGE has icicles forming on back of FC & icemaker slow / erratic production, ice in bin clumps of melts. Replaced control kit. Test 128 to check software version 10-0-0 & test 120 icemaker & fill. Door UI has dim display segments & door gaskets are torn & ice forming > JJ; ordrng 1 W11330486 (Touchpad door UI) and 2 W11227369 (gasket icemaker duct)s"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Oakton, VA 22124
Demonte S.
Job Details:
11/15/2023
"Installed the Gearcase, Nut, Agitator, Inner Basket, Splutch & Washplate Screw. Tested the unit. No leaks. Unit is working as Designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Oakton, VA 22031
Jason A.
Job Details:
11/13/2023
CX complaint FRIDGE icemaker stops working then starts working again a few random days later. Ice / water dripping from FC evap. Replaced evap cover. Unusual frost pattern looks like air gap.Replaced drain ptrap & icemaker. Made sure drain is clear. No error codes. Cycled icmeaker harvest & fill. Set temps to recommended > JJ; ordrng 1 W11533213 (control kit)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Oakton, VA 22124
Christian C.
Job Details:
11/09/2023
Cx complaint unit is not filling. Inspected unit foud F7E5 shifter fault. Unit is not balanced at all. Leveled unit. Ran through diag cycle no issues. Calibrated unit. Cx just needed to be instructed how unit works. Unit is working as designed.
Oakton, Virginia
11/09/2023
Your first tech did not examine carefully and said the icemaker needed to be replaced. The second one merely removed the existing ice maker and shoved the new one in. The cube/crushed ice still did not work. The last one identified the problem inferior (plastic) parts that were broken. He replaced them with new metal parts and now it works as it is supposed to. Expertise and attention to detail should be required of all of your techs.
Overall Experience
Cynthia Scherrer
Oakton, Virginia
09/22/2023
Let us know all day when I could expect them to arrive.
Wasted no time doing their job. Very polite.
When they finished the refrigerator worked!!!! Yeah!!!!
Overall Experience
Oakton, Virginia
07/18/2023
The service for my refrigerator was excellent. Thanks
Overall Experience
Oakton, Virginia
07/03/2023
Overall Experience
Oakton, Virginia
06/22/2023
The technicans at VIA are professional, polite, and just a delight.
Overall Experience