"cx complaint fc not making ice, checked unit, fc emptied upon arrival, ff ice bin full, block of ice in fc bin, found small cube of ice blocking water chute, removed cleared ice from bin, tested, unit working as designed."

replaced rails and tested unit working as designed

cx complaint of error code f8e0. checked unit to find weak cooling fan. ordering fan to complete repair. also found door not sealing properly due to hinges warped. ordering hinges and cooling fan to complete repair.; ordrng 1 W11107275 (fan-blwr) and 2 WPW10440013 (hinge)s

"cx complaint of unit leaking water checked unit to find no error codes at this time,tested ran unit to find water leaking from drain hose on back of unit,reseated drain hoses back on back of unit tested and calibrated unit works as designed; saved tckt"

cx complaint unit leaking. ran diagnostics cycle unable to replicate leak. leveled unit back and advised cx to monitor for future leaks. advised cx to video or take pictures of where water is leaking if it happens again. unit currently working as designed