Appliance Repair New Kent Virginia

VIA INC Rated 5.0 out of 5 stars based on 3 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near New Kent, VA 23124
Joseph D.
Job Details: 08/30/2023
Leveled unit adjusted gas is customer instruct no issues detected now working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near New Kent, VA 23124
Orbie
Job Details: 08/25/2023
"cx complaint unit not cooling at all. checked unit verified complaint. cx pulled unit out for me, 18amp on start up at compressor red wires, falling immediately to 0.60, then 0.22amp. called LR and was advised unit has sealed system leak. called techline spoke with Leon Advised to check pressures. Ordering sealed system repair but leaving CX with whirlpool customer care phone number. also advised cx unsure when we would get parts in stock due to special order compressor.; ordrng 1 W11598434 (evap) and 1 W11506620 (coupler) and 1 W11504450 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504447 (coupler) and 1 W11614224 (compressor) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (coupler) and 1 W11506635 (access coupler)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near New Kent, VA 23124
Lucas R.
Job Details: 07/24/2023
"cx complaint unit leaking during steam function, checked unit found water leaking between inner door and panel during steam cycle, tried adjusting house valve to reduce pressure to unit, leak persisted, ordering panels, seal and valve in case needed.; ordrng 1 W11402947 (panel) and 1 W11596131 (seal) and 1 W11679613 (inner door) and 2 W11568982 (hinge)s and 1 279368 (adhesive)"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near New Kent, VA 23124
Lucas R.
Job Details: 07/18/2023
"replaced thermal fuse, tested, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near New Kent, VA 23124
Orbie
Job Details: 07/12/2023
"cx complaint unit not running. checked unit verified complaint. found open thermal fuse. unit needs thermal fuse before we can further diag unit. quoted cx for repair, cx agreed. cx PIF. called office to reschedule job. advised cx her exhaust vent is a little too long. secured vent to rear of unit.; ordrng 1 WP3390719 (fuse-thrml)"
Lynn Shaw
New Kent, Virginia
06/21/2023
Justin was great !! he took time to explain the problem and warranty policies ..... Also we had Orbie A. on the first visit and found him to be great as well .. Both Orbie A. and Justin are a good representation of Via Inc. If we required any appliance service in the future we would certainly contact Via Inc.
Overall Experience
HBurton
New Kent, Virginia
05/18/2023
Our service was excellent. Our technician was knowledgeable and provided the service in a speedy time. He called a head to let us know when he was on his way.
Overall Experience
Smitty
New Kent, Virginia
04/28/2023
Orbie was very polite, knowledgeable about his work and very professional in his actions.
Overall Experience