cx complaint is leaving clothes wet at end of cycle. I turned on and found it was on a quick wash and spin was in the off postion. entered daig and found 0 saved error codes. I ran test 12 and found unit does spin as design. cx must have hit the spin button and did not know. unit checks good.

CX complaint is that the unti is nto spinning clothing at teh end of a wash cycle. I found the unti to have no stored error codes. I was able to complete 2 auto test cycles and 1 quick wash cycle with a load of small load of towles. I found the unit tobe opperating as designed and clothing / towles to be spun out. UNit test good.

"CX complains unit is not spinning. CX is without warranty, infromed cx of service fee as well as labor rates, cx has agreed to service fee. Unit is unplugged on arrival. Found unit was missing multiple screws that hold unit together on arrival. Unit gearcase has failed and leaked oil onto motor. Unit will need gearcase, motor, coupler, and clutch for repair. Called and quoted cx for repair, cx declined further service at this time. cx only owes for service fee. CX paid service fee with cash, no further work needed. CX EMAIL CONFIRMED"

"cx complaint unit is leaving clothes wet at end of cycle. door is not latching. inspected unit and entered diag and found f9e1. i lifted unit and found wire was severed at drain pump. I was able to replace lower harness with van stock. tested unit and found unit now checks good.; (created new UIS, deleted prior attachment to UisID 514402), ordrng 1 W11643701 (lower harness)"

"Per the previouse tech, I was able to access and replace all parts. I t4ehn tested unti and found unit tobe opperating as designed. Called WP Tech Line to document"