cx complaint is the unit only filling. cx said it fills for so long they are scared its going to spill so they stop the cycle. i started a normal cycle. lid locked and unit began filling. unit started agitating while filling after a few minutes. unit stopped filling and switched to wash. i canceleld cycle and checked for error codes. none saved. ran service cycle with no issues. calibrated unit. working as desingd.

replaced DW motor then tested unit no leaks and everything was working as it should

cx complaint is the unit washing. checked for code and found F7E1 no heat. cleared code. ran service cycle. unit filled but wash motor did not run. control board is sending 123vac to wash motor but its not running. unit will need a new wash motor. quoted cx for repair. they paid in full. please put cx on cancellation list if sooner appointment opens up.; ordrng 1 WPW10605057 (pump and motor assy)

installed all ordered part and restored power. ran service cycle. unit completed cycle with no issues. ran calibration cycle. unit is working as designed.

"Customer complaint unit will not wash arrived today and verified complaint found error code for a little latch. Failure ran diagnostic mode. Unit filled with hot and cold water. Unit drain completely. Lid latch was attempting to lock, but was not ordering parts for a return visit to properly repair be advised to check notes for building and door code for whom ever comes back. Will return when parts arrive.; ordrng 1 W11513248 (Lid latch) and 1 W11643703 (Bezel) and 1 W11513246 (Control)"