Cx complaint is that the unit is not heating. Upon arrival I verified that the drum is spinning but the heat is not working. I then tested the incoming voltage. I found that the unit is only getting 122 v. I found that informed the cx that the unit needs 240 to operate properly. Cx will need an electrician to check the outlet and wiring to get the proper voltage. Job complete

Per previous diag I was able to access and replace the bellow gasket and drain pump. I then tested the unit and found that it is now functioning as intended. Job complete.

Cx complaint unit won't start cycle. Entered into diag and found error F24 temp sensor error. Accessed sensor and got and ohm reading of OL. No wire damage found. Replaced sensor and while running test unit stopped at cold water fill and displayed F20 pressue switch trip. Ohmed out switch and it read OL. Gave cx quote for full repair and he'll be purchasing new unit. Cx paid $240 for service and labor

Cx complaint unit won't start cycle. Entered into diag and found error F24 temp sensor error. Accessed sensor and got and ohm reading of OL. No wire damage found. Replaced sensor and while running test unit stopped at cold water fill and displayed F20 pressue switch trip. Ohmed out switch and it read OL. Gave cx quote for full repair and he'll be purchasing new unit. Cx paid $240 for service and labor

Cx complaint unit won't start cycle. Entered into diag and found error F24 temp sensor error. Accessed sensor and got and ohm reading of OL. No wire damage found. Replaced sensor and while running test unit stopped at cold water fill and displayed F20 pressue switch trip. Ohmed out switch and it read OL. Gave cx quote for full repair and he'll be purchasing new unit. Cx paid $240 for service and labor