"Cx complaint, no water from the dispenser, no ice production, found water inlet valve was off, turned water back on and verified water from the dispenser, also ran factory test to verify icemaker fill-harvest, tested ok. Advised cx on proper temperature settings for proper cooling-freezing, unit is working as designed."

"Cx complaint, no-cool installed compressor kit, vacuumed and charged with 68 grams of R600A. Verified proper air flow, cooling-freezing...unit is working as designed.; ordrng 1 RTKR600A8 (R600A JT VS), used 1 W10913906 (COUPLER), and 1 RTKR600A8 (R600A) from stock"

"Cx complaint, not cooling-freezing properly, tested the sealed system, verified 121 vac at the compressor and start device, new compressor is not starting, humming noise when trying to start. Advised cx re-ordering compressor, contact VIA dispatch to schedule a return visit once received, cx agreed.; ordrng 1 W11370574 (COMPRESSOR KIT) and 1 LOOK (LOOK)"

"Cx complaint, ice will not dispense cubed or crushed, found ice door separated at the auger also the ice door motor is not closing properly... causing warm air to migrate and causing the ice to freeze together. Advised customer ordering parts to complete the repair, just that will call to schedule a return visit, CX agreed.; ordrng 1 W11347840 (Ice Bucket) and 1 WP2220458 (Auger Coupler) and 1 W11202789 (Auger Motor) and 1 W11098702 (Ice Door) and 1 W11573761 (Support plate) and 1 WPW10291905 (Gasket seal)"