"cx complained unit wouldnt turn on. confirm cx complaint. installed control board. tested unit, now working as should"

"replaced lid latch and belt. tested unit in drained and spin, lid lock and belt no longer making noises."

"cx complained unit console wouldnt work. confirmed cx complaint. unit not turning on. asked cx to reset the circuit break, unit still didnt work. unable to check outlet for voltage due to unit being stackable . also unable to check to see if ui iss gettng power and also the control. advised cx that unit may need control or ui but no 100 percent sure because i cant test unit. quoted cx for repair. cx paid service charge"

"cx complaint is the surface ignitors clicking constantly and oven overheating. when i arrived unit was turned off at the breaker. cx restored power and ignitors started clicking right away. oven remained cool. temp prob reads 1077ohms at room temp, in spec. no loose connections on spark module. no loose connections on harness. even with all burners on the ignitors keep clicking. checked for codes and found F1E1. ordering spark module, switch harness, control baord. schedule when available.; ordrng 1 W11620481 (control board) and 1 W11565127 (spark module) and 1 W11620480 (switch harness)"

"cx complaint is the unit not making ice. cx said it just stopped one day but everything else is working fine. when i arrived unit was set to 4 snow flakes in FC, 3 in RC. my prob shows FC is -1. i cycled IM and found it will cycle and fill when turned by hand. temps are good in FC and arm is properly installed. ordering new IM. schedule when part is available.; ordrng 1 W11592795 (ice maker)"