"the customer stated that the unit will not operate. verified issue and fnd water hazard error. fnd cold valve seeping. also the customer stated that the unit will not spin. the unit at a prior service showd a out of balance error, but no errors stored for that currently.. unit will need the control, motor, shifter, belt and pully. a service pointer shows potential thermal error with the unit that will not allow it to spin... need parts...; ordrng 1 w11556725 (control) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 w11481722 (shifter)"

"customer stated that the unit wouldnt spin. verified issue and fnd an error of a OB pause. i ckd the shocks and spin basket and both were good... removed the error and verified operation, unit cks ok.."

"Customer complaint is that the unit is dead, cooling fan was running noisy prior to unit going dead, and the clock will not keep time. Inspection of the thermal fuse found the fuse is open. Thermal fuse replaced and power restored. Unit powered on. Ran test cycle for the cooling fan and there is some rattle from the cooling fan. Keys on the console are hard to get to respond. Ordering cooling fan and console. Also ordering control to address the unit not keeping time.; ordrng 1 W10741603 (control) and 1 W10712125 (panl-cntrl) and 1 W11245567 (blower)"

"ck fnd units ff door not sealing.. resealed door, unit cks ok..."

"Customer complaint is that the unit will not turn on. Found the unit full of water. Aux drain pump is running, but not moving any water. Shifted the unit around to gain access and the unit started draining. Pump is starting to fail. Pump replaced and power restored. Unit is working properly. Old part left with customer."