"cx complained unit was making loud rattling sound, confirmed cx complaint. after replacing motor mount and idler. notice unit blower wheel had a crack on one of the fins. unit will also need blower wheel; ordrng 1 WP697772 (blower)"

installed ordered part. restored power and ran calibration and service cycle for cx. unit is working as designed.

"installed new fc door, tested unit now working as should"

cx complaint unit makes a clicking noise when switching cycles and clothes are coming out wetter than normal. inspected unit then checked for errors and had no error codes. ran service cycle and when washer switch to spin it made the click noise but she said that boise is alot louder when washer has full load in. infomred cx the clocking noise is normal. checked under unit and splutch did have some wear to it so rpelaced it then ran unit again and cold water is filling alot slower. found unit also needs water valve. ordering part for return and is instock so rescheudled for 9/11/23; ordrng 1 W11127357 (valve assem)

"cx complaint is the unit not making ice, display being dim and temps being to warm in both sections. UI is dim, it will need to be replaced. unit is set to 33/1. prob shows 25 in FC, cx thermometer shows 19. prob shows 38 in RC, cx thermometer shows 41. FC evap fan is making a loud noise, inspected and found evap is completly iced up. ran defrost heater and cleared all ice with steamer. tested thermistor in a cup of ice water. got a reading of 8.72ohms, in spec. ordering UI for return visit. scheudle when approved/part is available.; ordrng 1 WPW10677104 (cntrl-elec)"