"cx complains unit is not cleaning dishes. Cx also states unit top rack keeps falling. Found unit top rack adjuster to have failed and will need replaced for repair. Ran unit through diagnostic test unit shows errorsf4e3-wash motor not running, f2e1 f7e1-no heat, f5e1-door switch stuck open. Unit did fill with water but was not spraying to clean. found unit sump and motor will need replaced as well. Was able to replace sump and motor with pre i.d part and replace top rack adjuster with VS part. Tested unit for leaks, unit now works as designed, no further work needed. CX EMAIL CONFIRMED.; ordrng 1 W10712395 (rack adjuster kit (CH VS)), used 1 W10712395 (rack adjuster kit) from stock"

"CX complains unit doors have no suction and right door opens too fast and left door closes on itself. Was able to adjust unit leveling as well as ensure doors were aligned correctly. CX also complains unit gasket has moisture, found no signs of gasket leaking, gasket is making good seal on entire unit. cx also complains unit icemaker hesitates and doesnt dispense ice everytime. Cx is not allowing ice door to open before dispensing ice. Unit is working as designed. no further work needed. CX EMAIL CONFIRMED."

cx complaint unit put off a gas smell mid cycle. I found unit does heat. I found units ignitor does come on and unit lights. I found unit does cycle. I used combustion leak detector and found no signs of a gas leak. i ran unit for 20 mins with the meter not picking up any signs of gas. unit checks good.

"CX complains unit says 'option not available' when trying to use oven. Was able to deenergize unit and reset, unit began heating bake again after power restored. preheated unit to 350*F and unit reached temp with no issues. Ordering control and console for use on return due to irratic issues. Office to schedule with CX when all parts arrive.; ordrng 1 WP8507P23460 (control) and 1 W10239347 (console)"

cx complaint door is not closing. I found the left hing came out of its cam and door was not lined up to tub. I was able to fix left hinge and found unit now checks good. charge cx only for service call $120