Cody was very courteous, kind and respectful. He seemed to know what the problem was, ordered the parts, came back and fixed it
We were very impressed with his professionalism, knowledge, and explanation of the problem with our washer. While we made the decision to not repair the unit but replace it instead, Cody was very nice and positive. If we ever need appliance repair again, we will definitely call your company.
Bernie was super knowledgeable and a pleasure to talk to. He explained and showed me what was exactly wrong with the washer and answered all questions above and beyond. Your company is super lucky to have him as an employee
Fred took the time to thoroughly fix our noise issue in our refrigerator. He worked neatly, using a floor protector, which I appreciated. Fred is an asset to Via & if we ever need another appliance repaired, I will request him by name, again.