Appliance Repair Harrington Delaware

VIA INC Rated 5.0 out of 5 stars based on 3 customer reviews

We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Harrington, DE 19952
Frederick R.
Job Details: 07/21/2022
CX complaint is oven does not work. RAC came and installed proper power cord yesterday so that it could be diagnosed properly. 120/120/240 at terminal block and into control. Activate oven and 0 volts going to element. Replaced control per prior diagnosis. Unit is now operating and heating properly. CX is RAC and wants door panel. DM ryan in meetings in Bmore all day so cannot collect payment until tomorrow. CE sending me shop job to collect payment tomorrow. CX owes $104.72 plus $15 for shipping. Will reschedule after payment made; ordrng 1 W11219377 (panel-drwr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Harrington, DE 19952
Frederick R.
Job Details: 07/20/2022
CX complaint is no cool in rc. Inspected unit and verified cx complaint. Evap frozen over. Pulled cover and found harness defective. Not going into defrost. Ordering evap harness. Cannot reschedule due to part availability; ordrng 1 W11546681 (evap harness)
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Harrington, DE 19952
Frederick R.
Job Details: 07/20/2022
CX rescheduled for tomorrow. Spoke to Keyon. COuldnt diagnose properly but from what I saw the unit needs a control board. RAC needs to install power cord. Spoke to herman the Milford store manager and he is going to do that today. SPoke to haley and ordering control.; ordrng 1 W11536795 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Harrington, DE 19952
Frederick R.
Job Details: 07/11/2022
CX complaint is unit still a no cool. Verified pressure coming out of compressor into condenser. From condenser into drier and also have pressure coming out of bottom of drier. As soon as the cap tub is hooked up I tested pressure at cap tube coming into evaporator and had nothing. All checked with notrogen.Spoke to Austin at WPTL. His opinion was there is a clog in the cap tube between the drieir and before the evaporator. Submitted unit for in warranty Non Repairable designation.Job is complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Harrington, DE 19952
Andrew W.
Job Details: 07/07/2022
Per prior tech's visit called WPTL on arrival to troubleshoot unit. Spoke to Drew. Found that unit gasket was defective. this was occuring from the door not properly closing and possible the hinges are defective. the defective hinges were determined to be a result of the cabinet/frame being twisted/warped. Per TL took measurements of cabinet and found the unit was off by a half inch which is also how much the door on the right hand side sticks out instead of being flush. left leveling leg is also bent so it will not sit level. Cx just settled on the house and the appliances were already installed before settlement. possible builder installed damaged unit. Cx is calling CCRT # to follow up. Unit is deemed non repairable
Sal Ingallina
Harrington, Delaware
07/28/2022
Andrew worked above and beyond to find the problem of our appliance. The findings found were beyond fixing.It appears the unit was damaged in shipment. This work was documented with photos transmitted at the time of service to a senior manager . It has been several weeks since the service visit and nothing has been done by Whirlpool. Now our oven has not been used since we took possession of our new home in May. We receive lip service from Whirlpool with no action. If AIA has any way to motivate Whirlpool it will be greatly appreciated.
Overall Experience
Weston
Harrington, Delaware
07/27/2022
Overall Experience
Sal
Harrington, Delaware
06/22/2022
Great service knowledge of product
Overall Experience