"customer states that the unit will shut off at random and will take a while to come back on.. ran unit in timed dry and the unit ran. the customer runs only timed cycles... the unit is set to medium heat setting and seems to be getting too hot. the unit maybe overheating and shutting down... replaced motor, unit cks ok."

"customer stated that the unit wasnt draining. verified issue and fnd detatched connection at the pump. secured connection, unit cks ok.."

"the unit is functioning and the customer hasnt lost food. the units temps are at set 0 and 38. the units power switch led is always lit, and when shut down turns off. the led should turn on when the unit is off and off when the unit is on... unit will need the ui assy. also the ff door gasket tearing... need parts...; ordrng 1 WPW10116216 (cntrl-elec) and 2 W10830046 (gasket-fip)s"

"not spinning properly, noisy during spin, excessive noise from valves when filling, and can hear gears rubbing in gearcase, belt sliding on pulley. ordering valves, gearcase, splutch, belt and actuator; ordrng 1 W11513255 (inlet valves) and 1 W11449840 (gearcase) and 1 W11481722 (actuator) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

"customer stated that the gasket was starting to strip. verified issue, unit needs the rightside door gasket; ordrng 1 W10830162 (gasket-fip)"