"Bake element tested at 24 mholms. Only getting 120vac at element from control. We do have 120vac into control. During diagnosis i lost grip on UI assembly which resulted in damage to UI. I called office and informed them that i messed up on this part W11105615 and CX should not be charged. Ordering UI assembly, and marking control and bake element for return visit. CX will owe 110.00 for labor on return visit.; ordrng 1 W11105615 (UI assembly)"

CX complaint is bake will not heat. Inspected/tested and found 120/120/240 and outlet and terminal block. Control had no voltage going to the L2 of bake element. Unit needs a control board. CX wants to talk to whirlpool becuse they just settled on house last oct which only puts unit a month out of warranty. Quoted $414.29. They paid $139 by check to cover SC fee CX will owe $275.29 if no auth is given and they want to fix unit. Job is complete.

"Replaced belt, rollers, idler and drum in dryer. Tested unit after replacing parts and the dryer is now working properly. Job is complete"

Replaced control board per prior diagnosis. Tested after repair and the microwave is now working properly. Ligh works on all levels. Job is complete

CX complaint is no power to dryer. Inspected/tested and found thermal fuse OL. Unit had no power and no drum light. Replaced thermal fuse from pre-id and advised CX to get vents cleaned out. Unit is now working properly. Job is complete