"cx complint unit not agitating, checked unit found agitator bolt backed out of gearcase, added lok tite to screw and resecured, tested twice, ordering gearcase and bolt just in case, advised cx to cancel appointment if unit makes it through the weekend.; ordrng 1 W11454741 (gearcase) and 1 W10772621 (screw)"

"cx complaint ice in bottom of fc, checked unit found drain clogged, cleared drain with steamer, removed ice buildup, verrified water to pan, unit working as designed."

"cx complaint no operation after self clean, checked unit DOA, found open thermal fuse, jumpered fuse, door unlocked, bottom oven heated lower oven didnt, L2 not present at upper oven relay indicating open TOD, service pointer advises to replace cooling fan at the same time, double wall oven 2 techs needed for repair.; ordrng 1 WPW10176670 (blower) and 1 WP4451042 (thermal fuse) and 1 WP9759242 (thrmst-fix)"

replaced motor and blower wheel tested unit working as designed

cx complaint unit not freezing food properly. checked unit to find temps at 27fc and 38 rc. found amp draw across 2 red wires to be .5 ss issue. spoke to LR was advised to order sealed system parts to complete repair.; ordrng 1 W11580057 (compressor) and 1 W11546692 (evap) and 1 W11109499 (drier) and 1 W11506635 (coupler)