"cx complaint is with temps and fridge temps go up and alarm goes off and when closing the fridge door the freezer door opens and you have to shut it and if you dont then freezer gets frost and ice all ovr and the other day the entire upper half of unit was frosted and had ice all over and not bottom. took temp readings first of 1 in freezer 38 in fridge.took back wall off and coils were white. had 2 frozen ie block spots where lines are and right side upper ends. lights and fans check. she showed me how doors are and they open when other doors are closed. called tech line to report and recording said call back in 2 hours as there doing a training. parts needed for cooling issue but as far as door goes everythings been replaced. ordered parts and office will schedule.; ordrng 1 W10784036 (Assembly, Thermistor) and 1 W11676572 (Harness) and 1 WPW10160570 (Bi-metal, Defrost)"

"Per the previouse tech, I was able to acess and remove the FC dor and replaced the lower hinge and bracket. I was able to reinstal oor ad unit test. I documend wih WP Tech line , pleas see SR"

"replaced all parts today, and had issues with the power leaving board again. i foudn after not working again. i called whirlpool TL spoke to steve we ohmed out multiple connector points for the line relay and the power and checked all the door switch input and all reading good. they wanted to reorder the app manager gaain and this would be the fourth time.. cx called whirlpool while in home i spoke to wp rep as well they wanted my notes and they will look firther into the unit today. as per tl i have to order board but per what cythinia is saying.. will be replaced ..; saved tckt"

came out to replace harness and she said unit died and nothing working and ovens wont run or heat as they should. found more then the 1 code listed. tested and checked unit again as harness will not fix issue. found codes F9E0 Product not wired correctly F6E1Over temperature main/upper oven F1E1 Internal Oven AM Error F1E0 Oven user interface failure. unit has a electrical issue and now more of unit is affected. went over and advised now we will replace concole and cotrolls at same time as well as get a element for return and replace everything at once when tearing unit down to replace harness. some parts are reodered for electric issue. cx only used lower oven and unit shut down or powered off at times. office will schedule. ; ordrng 1 W11086141 (Console 423.58) and 1 W11179310 (Control) and 1 W10801665 (Control) and 1 W10804429 (Broil Element 89.75)

"Cx complaint the top oven isn;t heating. Entered service mode and found error code F9E0 product miswire. Set preheat for 350 and unit reached temp after 45 min. Bothe elements come on during preheat. Per previous checks and conversations with TL, ordering main harness. Gave cx quote to turn into extended warranty, once approved contact cx to reschedule; ordrng 1 W10632452 (harness)"