Appliance Repair Fort Washington Maryland

VIA INC Rated 4.5 out of 5 stars based on 2 customer reviews

We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Fort Washington, MD 20744
Robert A.
Job Details: 07/21/2022
"Cx complaint that the unit is not connecting to wifi to use through the app. I inspected the unit to confirm the complaint. The unit connects to their home wifi and she has the app, but they are not connecting. I called WP techline and was on hold for 25 min. The cx said I can leave and she will call WP herself. I called into the office to make sure it is okay for me to leave and allow her to call by herself. The unit is working as designed, she wants to use the WP app features."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fort Washington, MD 20744
Robert A.
Job Details: 07/21/2022
"Cx complaint that the unit is not working just showing 'f2e2'. I inspected the unit and confirmed the complaint. No button are responding. I cycled the power still no response just the flashing error code. I checked the connector, unplugged it and plugged it in again. Still no difference, the unit will need a new UI to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11368911 (UI housing control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fort Washington, MD 20744
Shane B.
Job Details: 07/20/2022
complaint is unit dispensing crushed ice when cubed is selected. confirmed complaint. i removed bin and tested dispensor. solenoid did not move. i moved it up by hand a few times then tested again. solenoid now moves properly. tested dispensor several times. it worked every time. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Fort Washington, MD 20744
Shane B.
Job Details: 07/20/2022
complaint is unit not powering on. confirmed complaint. checked for codes and found F6E2. could not run any tests. found control is sending 5vdc to UI. replaced UI with preIDed part. calibrated and tested unit for cx. unit is working as designed. cx paid in full for repair.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Fort Washington, MD 20744
Shane B.
Job Details: 07/20/2022
"installed board and tested unit. unit made a loud electrical zapping noise and did not heat. took unit down and tested again. found transformer is still not getting voltage. called techline, they had me check voltage at 4903 relay. relay has 120vac in stand by, voltage drops out when unit starts running. found transformer is now getting 120vac, still no heat. replaced mag with VS part and tested again. unit is now working as designed.; ordrng 1 WPW10693025 (magnetron), used 1 WPW10693025 (magnetron) from stock"
Fort Washington, Maryland
07/29/2022
Overall Experience
Fort Washington, Maryland
06/22/2022
I would have given him 5 stars, but he did not wear a mask. Your advance notification indicates the customer is required to wear a mask, so I expected the same from the technician.
Overall Experience