Appliance Repair Fairfax Virginia

VIA INC Rated 3.0 out of 5 stars based on 2 customer reviews

We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fairfax, VA 22033
Demonte S.
Job Details: 07/21/2022
"Inspected the unit. Found that the cx is saying that the Washer will not start a cycle. Ran Service Diagnostics on the unit. Error Codes are F7E4 = Basket Re-engagement Failure. I then checked the Shifter / Slider. No damages seen. Checked under the Washplate & tried to see if the Basket will slide up & down on the Gearcase. Basket will not move. Ran Service Diagnostics on the unit. Only the Washplate is moving Agitating / Spinning. Basket will not move. Unit will need the Gearcase = W11449841, Clutch = W10754448, Slider / Clutch = W10734521 & Inner Basket = W11178227 ( Cbe will cover the Basket / Drum) Cx paid for the Service Call Only by Card. If the cx calls back Order these parts. Don't go without parts.( Will need to be a 2 count Gearcase Job.(Any questions please check Sd Pictures.)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS
Near Fairfax, VA 22031
Christian C.
Job Details: 07/21/2022
Installed insulation from previous diag. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EB4
Near Fairfax, VA 22031
Christian C.
Job Details: 07/21/2022
Cx complaint front burners turn off when they are trying to cook on hi. Inspected unit burners stayed on while on hi. Ordering both front burner switches. Unit has additional 1 year from pulte.; ordrng 1 WP3149400 (LF burner switch) and 1 WP3148952 (RF burner switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fairfax, VA 22033
Demonte S.
Job Details: 07/21/2022
Inspected the unit. Found that the cx is saying that the Refrigerator had stopped Cooling. After last Technician out the unit hasn't shut off again. Cx is stating that the Left Top Front L.e.d Light is out. I then checked power to the unit. I'm getting 126.3 Volts. Checked the Refrigerator Section with Meter to check temperatures. I'm getting 39.7 Degrees. I then checked the Freezer Section temperatures. I'm getting 4.9 degrees and slowly dropping. Installed new Control Board & Left Top Front L.e.d. Light. I then ran Service Diagnostics on the unit. Ran Service Test 56 - Ice Maker Error Codes. I'm getting E0 = No Error Codes. Ran Service Test - 57 Ice Maker Harvest Test. Ice Maker Harvested & dumped a batch of Ice into Ice Bin. Ran Service Test - 45 Ice Maker Fill Test. Ice Maker Filled. Turned Ice Maker back on. Unit is working as Designed. ( Please see Sd Pictures if any questions.); used 1 W11462342 ( L.e.d. Module) from stock
We serviced a
MAYTAG FREEZER
Model M1TXEGMYQ01
Near Fairfax, VA 22033
Richard B.
Job Details: 07/21/2022
"CX complant. Food not freezing in freezer compartment, After last repair. Inspected unit and found compressor runs constitenly, Found drain clear , Found evap iced over where return lines are indicating a low charge. Advised CX it would be a sealed system repair and cost as much as a new fridge, collected 120 service call , RB"
Fairfax, Virginia
07/27/2022
I know this has nothing to do with your ability and attitude. Overall experience I had with Kitchenaid refrigerator through VIA was’nt pleasant one at all. First of all I had to pay $125.00 for diagnostics and three attempted fixes and final decision to claim “UNFIXABE” for the duration of 1 1/2 months. The fix was covered under warranty and final offering for unfixable 10 year old refrigerator was almost nothing. Because you can $ 700 discount on $4000 refrigerator is a joke and you can buy it cheaper in many stores. Also I don’t what happened to $ 125 + $67.40 for diagnostic and evaporator part. Why wasn’t it diagnosed un- repairable at first hand.
Overall Experience
S. Wiggins
Fairfax, Virginia
06/29/2022
Great customer service and friendly technician. Tanner not only provided a quick and efficient solution, also explained every step.
Overall Experience