Cx complaint unit making clicking popping noise at right front switch. Was able to access unit and found failed switch. Ordring switch and setting return for Wed 5/10/23; ordrng 1 wp3149400 (right front switch)

"CX complains unit is not starting, will power on but not run cycle. Found unit to have power but will not run. unit is receiving 240vAC, unit element is showing 9.9 ohms and not shorting to housing. Unit TCO is showing 0.1 ohms, unit thermal fuse is showing OL. Let CX know they will need a thermal fuse to repair unit, CX declined. CX paid $120 service fee in full with card. No further work needed"

"was able to access unit and replace FC door. Unit would not power on, swapped user interface from known good user interface from previous door and had no responce. Put old door back onto unit and unit responded again. Unit will again need a FC door (SS) reordered due to bad door. CX to notify office when door arrives.; ordering 1 Lw10918659 (SS FC DOOR)"

CX declined service due to being out of warranty and did not want to pay for service. CX thought unit had 10 year warranty.

As per previous visit was able to access unit and replace parts. Calibrated and tested unit now operates as designed no further work needed