"Cs check vent message after 5min of use, confirmed complaint. I removed exhaust hose and checked air flow, air flow seems to be ok so i went outside and checked the vent. The vent outside has twigs and stixs like a bird made a nest but its 12 feet in the air so i cant confirmed. Advised to call vent cleaning service and install a squirl cage. Also found the LCD display on Ui is defective. Ordering Ui and a vent test kit. Parts in stock but cant set up appt at this time. Please call customer and set up appt.; ordrng 1 W11224254 (test kit) and 1 W11413567 (Ui)"

"cx complaint not spinning out clothes, found f7e4 reengagement error, found slider seperated, replaced slider from pre-id, , DLMS calibration, tested all ops ok P&L autho; ordrng 1 W10734521 (slider RL VS), used 1 W10734521 (SLIDER RL VS) from stock"

"cx complaint unit shaking and banging alot during spin. cx showed me video of issue, not a loading issue. no errors stored, test cycle runs good but heard metal clunking during agitation. suspension and basket test good. dont see any oil under unit but found alot of play in gearcase. washplate is stuck and may need broken off. ordering gearcase, washplate and returning with preid splutch and belt. call cx to schedule return visit once we have eta on parts. 2ct gearcase; ordrng 1 W11449840 (gearcase) and 1 W11510461 (washplate)"

cx complaint unit not cooling properly after power outage. inspected unit and verified complaint. found evap overfrosted. unit in defrost mode upon arrival and heater is getting 120v on brown wire but not energizing. found white wire to heater backed out of connector this time. resecured wire with tape so unit may work in meantime. ordering heater with harness. call cx to schedule return visit once we have eta on part; ordrng 1 W11650660 (heater)

CX LOWES complaint unit not powering on. Unit does power on but kicks me out of diagnosis and does not agitate. shifter is engaging threw manual test but will not agitate. ordering control pn: W11603810(control); ordrng 1 W11603810 (control)