cx comp unit will not make ice insp unit found im arm hitting tray apon test cycle removed and adjusted arm under hot water replaced arm tested unit working as desighned

"cx complaint no ice. checked unit, come to find icemaker stopped mid harvest, come to find defective motor within icemaker, replaced icemaker, tested, advised cx to dump first couple batches of ice."

"CX complaint unit not heating checked unit found open heater, replaced heater tested working as designed."

"replaced control and both valves, tested, unit working as designed, secured control in bin."

CX complaint unit not draining checked unit found wire not fully seated on drain pump seated wire tested working as designed