CX complaint about unit having drain issues confirmed water standing on the bottom found pump not moving fast enough check valve not closing on drain hose & a small pin hole on secondary line need parts for unit to drain properly; ordrng 1 WPW10545278 (drain hose) and 1 3385556 (drain hose) and 1 WPW10348269 (drain pump)

CX complaint about unit having drain issues confirmed water standing on the bottom found pump not moving fast enough check valve not closing on drain hose & a small pin hole on secondary line need parts for unit to drain properly; ordrng 1 WPW10545278 (drain hose) and 1 3385556 (drain hose) and 1 WPW10348269 (drain pump)

"Cx complains that the water dispenser keep dispensing water when the client removed the glass, look like something wrong with the pad. also the water damaged the metal shield, the per-id pad is black. worng color, order parts; ordrng 1 WPW10486346 (shield) and 2 WPW10346924 (pad)s and 1 w11578046 (ui board)"

"Cx complains that the water dispenser keep dispensing water when the client removed the glass, look like something wrong with the pad. also the water damaged the metal shield, the per-id pad is black. worng color, order parts; ordrng 1 WPW10486346 (shield) and 2 WPW10346924 (pad)s and 1 w11578046 (ui board)"

CX complaint about scratches around burner box or bottom asm took pics not affecting performance of unit burner box is not replaceable nothing we can do on a svc perspective no other issues documented call