Appliance Repair Baltimore Maryland
VIA INC Rated 4.5 out of 5 stars based on 31 customer reviews
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306ESS01
Near Baltimore, MD 21218
Alexander D.
Job Details:
05/10/2023
"cx complaint unit may be leaking, water stain in ceiling under unit down stairs, pic saved. before starting noticed cabinet paint chipping from top cover rubbing on cabinet, cx is aware already. pulled unit out. only signs of leak i can find is a brown stain under filter housing but its completely dry, pic of cutout saved. no streaks on back of unit around any waterlines. supply line and shutoff valve look good. heard icemaker fill while unit was pulled out on my mat and after pusing unit back in, my mat was completely dry. advised cx it doesnt appear leak is coming from unit and only thing i could suggest replacing would be filter housing because of the brown stain on floor but i dont think its an issue because my mat was dry. quoted 325.08 for replacing housing, cx declined repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near Baltimore, MD 21224
Emmanuel R.
Job Details:
05/10/2023
"Replaced the locked uo compressor with a new one. Vaccumed down, held a vaccum. Filled with 48oz r600. Unit started buidling a frost pattern. Advised customer allow 24hrs for temps to stabilize. Unit is now working properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Baltimore, MD 21229
Emmanuel R.
Job Details:
05/10/2023
Found the bolt for the splutch has back off causing pulley to hit the guard.Inturn making a bunch of noise and putting strain on other components. Replaced splutch belt hub and agitator.Test unit.Unit is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Baltimore, MD 21213
Alexander D.
Job Details:
05/10/2023
"upon arrival cx son said theres nothing wrong with unit, his sister is overloading it so it cant spin all the water out of the clothes. he also mentioned they have extended warranty. advised cx if i didnt get any contract info dispatched to me and if i diagnose unit i would have to charge for everything. cx declined service since unit is working fine for him. advised cx that if we need to come back to service unit, make sure they contact contract company to get warranty info dispatched to us. no service provided, no money collected"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Baltimore, MD 21217
Emmanuel R.
Job Details:
05/10/2023
"Cs unit is not working properly, couldnt confirmed , no error codes in the system and diagnotic cycle completed ok. Customer is used to her old machine and I had instruct her on how her new machine works. Unit is now working properly."
Herman
Baltimore, Maryland

06/03/2023
Tech was pleasant and very knowledgeable!!
Overall Experience





Baltimore, Maryland

05/18/2023
I was very disappointed at the first service technician. He swerved his van towards my car on as he was leaving I horned at him to get hit attention as I told him I will be there in 5 minutes. He knew it was me blowing my horn and that was his reaction
Overall Experience





Stephonie
Baltimore, Maryland

05/06/2023
I was glad Shane was able to repair my dryer, he worked diligently to get it done, as of now it is fully operational.
Sorry it took me a while to reply but I had a lot going on.
Overall Experience





Susan Calloway
Baltimore, Maryland

04/21/2023
Emmanuel is the very best
I will have no one but him come to my home for repairs on my washer
He was pleasant, polite, knowledgeable, personable and extremely experienced and got the job done all the while explaining to me what he did and how to maintain my machine to its fullest
In my opinion he is truly a valuable asset to VIA and your customers
On a scale of 1 to 10 I give him an 11
Thank y for sending Emmanuel to me!
Overall Experience





Baltimore, Maryland

04/20/2023
Overall Experience




