"cx complaint the unit making too much ice. found proper amount ice in icebin. tested icemaker, found low water pressure caused from bad filter, filter nipple are browish but bad water supply lines. showed cx how to turn off icemaker if she has enough ice."

"cx complaint the unit making a loud noise coming from fz. upon arrival unit in defrost mode. put unit into test mode, found no action on evap fan. ordering evap fan, blade, harness & thermistor.; ordrng 1 W11559968 (evap fan) and 1 WP2169142 (blade) and 1 WPW10384183 (thermistor) and 1 W11650660 (harness)"

"Cs unit is making a clicking noise, confirmed complaint.Found the clicking noise is coming from when the unit shifts from agiate and spin, normal operation, also Found error codes f0e4 temp thermistor detected hot water in rinse cycle. Found pin j3-9 to j3-10 ohmed out 9k . Hot water not 120degress. Unit has bad temp sensor in the control. Ordering control board.; ordrng 1 W10634026 (control)"

installed part. unit working properly.

cx complaint that fridge blacked outcannot confirm cx complaintchecked pantry UI Board and HarnessChecked all DC Circuits in diagnostic modecould not recreate CX ComplaintCX will watch unit to see if the issue comes back and will notify when unit blacksout againcx reported only having issue twice within 1.5 years