Appliance Repair Arlington Virginia

VIA INC Rated 4.8 out of 5 stars based on 43 customer reviews

We serviced a
JENNAIR OVEN
Model JDS1750ML0
Near Arlington, VA 22207
Christian C.
Job Details: 09/15/2023
Installed door hinges. Tested door no more gaps. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Arlington, VA 22202
Lloyd B.
Job Details: 09/15/2023
"Cx complained the unit did not cool. Inspected the unit and foud that the compressor and fans are running but there has never been a frost pattern. Unit needs new evap, compressor, drier and lokring parts. 3 job count. Sealed system tech; ordrng 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11506623 (coupler) and 1 W11578205 (compressor) and 1 W11504431 (coupler) and 1 W11504415 (coupler) and 1 W11506621 (lokring coupler) and 1 W11506635 (access valve) and 1 W11578026 (evap) and 1 W11504450 (coupler) and 1 W11506619 (coupler)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Arlington, VA 22204
Lloyd B.
Job Details: 09/15/2023
"Cx complained the unit ddi not cool. Inspected the unit and found with the compressor running, there is zero frost pattern. Unit needs new compressor, drier and evap. 3 job count. Sealed system tech required; ordrng 1 WPW10143759 (drier) and 1 W10507884 (compressor) and 1 W11256565 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Arlington, VA 22204
Lloyd B.
Job Details: 09/15/2023
"Cx complained the unit leaked. Installed new drain tube kit, removed ice and debris and made sure unit could drain. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Arlington, VA 22204
Lloyd B.
Job Details: 09/15/2023
Cx complained the unit wasn't installed correctly. Installed new screws and mounting bracket and the unit is in and secure. Job complete
Arlington, Virginia
08/15/2023
Overall Experience
Bill
Arlington, Virginia
08/08/2023
VIAโ€™s service was really disappointing and deficient. The service call was (or should have been) simple: the original refrigerator door gasket had fallen apart and no longer kept the door consistently and completely closed. The technician who came to our house replaced the gasket with a new one. Itโ€™s as if there are no magnets in the new gasket as the door does not adhere to the body of the refrigerator. As a result, there is a good deal of condensation in and around the door and inside the refrigerator. I could only imagine the amount of electricity required to keep the refrigerator cool. The disappointing part is that the technician acknowledged the lack of cohesion between the door and the body. He said something to the effect that it sometimes takes time for the new gasket to take effect. I am neither a physicist or a technician but I know when magnets are or are not working. This is clearly a case where, for whatever reason, the magnets are not working. I am not sure why he would perform this work then leave when the job so obviously was not done. (I was not at home - my daughter was.)
Overall Experience
Diane
Arlington, Virginia
08/01/2023
Perfect service. Arrive on schedule and fixed the problem. A very hard repair job that was in a hard to reach spot. The technician got it done. Thank you!
Overall Experience
Arlington, Virginia
07/24/2023
Overall Experience
Arlington, Virginia
07/19/2023
Davonte was on time and helpful in identifying what the potential problem was. He was also very clear that if we could not address the problem on our own (through defrosting) that we had 30 days to call them back for service. Appreciated that. Would call VIA again.
Overall Experience