Appliance Repair Arlington Virginia

VIA INC Rated 4.8 out of 5 stars based on 45 customer reviews

We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Arlington, VA 22213
Lloyd B.
Job Details: 12/04/2023
"Cx complained the unit did not dispense ice Inspected the unit and found that in step 97m the unit recognized the bin present and not present. The switch for the dispenser opens and closes. At the auger motor, there is no power. At the control, p3 7-8, there is no power going to the motor. Unit needs new control.; ordrng 1 W11533211 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Arlington, VA 22201
Christian C.
Job Details: 12/04/2023
Cx complaint unit FC door cannot be open. Inspected unit and FC door is stuck in place. Tried to use steam gun to defrost ice inside FC holding door. Unable to melt enough to move door. Cx will try to melt themselves.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Arlington, VA 22206
Lloyd B.
Job Details: 12/03/2023
Cx complained the unit did not make ice. Installed new ice maker and cycled it. Job complete
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Arlington, VA 22204
Lloyd B.
Job Details: 12/03/2023
Cx complained the unit has an error. Inspected the unit and found that the code is for stuck key error. Unit needs new console. Service declined. Job complete; ordrng 1 W11236885 (console)
We serviced a
MAYTAG DRYER
Model MEDB955FC2
Near Arlington, VA 22207
Lloyd B.
Job Details: 12/03/2023
Cx complained of a noise. Installed new pulley and tested and there is no longer any noise. Job complete
Arlington, Virginia
11/10/2023
Overall Experience
Arlington, Virginia
11/10/2023
Christian knew what he was looking for, and quickly identified and corrected the problem. Thank you!
Overall Experience
Arlington, Virginia
08/15/2023
Overall Experience
Bill
Arlington, Virginia
08/08/2023
VIA’s service was really disappointing and deficient. The service call was (or should have been) simple: the original refrigerator door gasket had fallen apart and no longer kept the door consistently and completely closed. The technician who came to our house replaced the gasket with a new one. It’s as if there are no magnets in the new gasket as the door does not adhere to the body of the refrigerator. As a result, there is a good deal of condensation in and around the door and inside the refrigerator. I could only imagine the amount of electricity required to keep the refrigerator cool. The disappointing part is that the technician acknowledged the lack of cohesion between the door and the body. He said something to the effect that it sometimes takes time for the new gasket to take effect. I am neither a physicist or a technician but I know when magnets are or are not working. This is clearly a case where, for whatever reason, the magnets are not working. I am not sure why he would perform this work then leave when the job so obviously was not done. (I was not at home - my daughter was.)
Overall Experience
Diane
Arlington, Virginia
08/01/2023
Perfect service. Arrive on schedule and fixed the problem. A very hard repair job that was in a hard to reach spot. The technician got it done. Thank you!
Overall Experience