arrived and inspected new top before walking to the kitchen. new top is cracked badly around the knobs. will need another new top. reordering part. cx will call when part is delivered.; ordering 1 W10296933 (cooktop)

Cx complaint fan motor makes noise. Arrived today and found previous tech found fan needed to be replaced. Removed unit and found tight side fan was loose and rubbed on housing. Replaced fan and tested unit. Unit now sounds good. Installed into cabinet and now unit is working as intended. Job complete

Cx complaint burners not working properly. After previous techs visit he had found elements not to work properly. Arrived today and replaced all elements. Tested unit and made sure Cx saw. Unit is now working as intended. Job complete

Cx complaint light bulb under unit is not working. Arrived today and inspected found after previous tech he had found unit needed a new control. Unplugged unit and removed ui. Replaced control and bulb. Powered unit back on and set time. Tested unit with wet paper towel. And tested light feature. Unit is now working as intended. Job complete

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.