"cx complaint frost in fc, checked unit found warped fc door, not cx's primary residence, advised cx to contact kitchen aid with shipping questions.; ordrng 1 12977880SQ (dor-fip ss) and 1 W10876598 (nameplate)"

replaced spark module tested unit working as designed

"thawed evap (6 months of ice buildup) replaced controls, verrified both thermistors in range at 3k ohms from p5 on control after thawing, advised cx to montor, unit working as designed."