"cx complaint no operation, checked unit no error codes, ran diagnostics, latch would lock and unlock, would not agitate, latch mechanism remianing open with lid open and closed, replaced latch, calibrated, tested, unit working as designed.; ordrng 1 W11513248 (latch LRVS), used 1 W11513248 (LATCH LRVS) from stock"

cx complaint unit not locking. checked unit to find no error codes. found unit working as designed. advised cx that unit locks unlocks then sits for a moment prior to locking. tested multiple times. unit working as designed

"cx stated unit working good now, no error codes in unit. advised cx to monitor unit and call back if needed."

"replaced control and tub ring, calibrated, tested, unit working as designed."

"cx complaint leak from dispenser, checked unit found in need of updated tubring, also found f0e7 load during clean waher cycle, unit needs updated software, no service pointer for open air update on this model. advised cx office would contact to schedule.; ordrng 1 W11590590 (tub ring) and 1 W11510463 (control)"