Cx complaint bake in upper oven not working. Was able to access unit and verify concern. Ohmed out element to 35.6 Ohms. Isolated wires and found control not sending out voltage. Control is NLA if found office will need to set return; ordrng 1 74004542 (control (NLA))

Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed. No further work needed.

"Was able to access unit and replace Left door switch, unable to get the door pads to stick due to the major cavitation of the L RC door. Unit will need door replaced for proper repair. Cx informed to check part for damage and color then call into office to schedule ; ordrng 1 W11104476 (Left RC door blkstain) and 2 W10830277 (RC door gasket blk)s"

"Cx complaint handle failure. Was able to access unit and found that the strike seized to the catch and while opening the handle fractured leaving jagged edges. No one was injured and no property damage. Contacted safety who issued P&L. Replaced parts with pre-id and van stock unit now checks good no further work needed; ordrng 1 W11429589 (strike (JL VS)) and 1 W11429587 (catch (JL VS)), used 1 W11429589 (strike (JL VS)), and 1 W11429587 (catch (JL VS)) from stock"

Cx complaint unit not operating and just buzzing. Was able to access unit and found unplugged. Plugged in and found drain pump running. Canceled cycle and ran auto test which went through no issue. Verified nothing in pressure hose. Ran calibration. At time of visit unit is operating as designed no further work needed