Appliance Repair Providence Forge Virginia

VIA INC Rated 4.8 out of 5 stars based on 4 customer reviews

We serviced a
AMANA DRYER
Model NED4655EW1
Near Providence Forge, VA 23140
Chris B.
Job Details: 11/27/2023
cx comp unit will not heat insp unti conf cx comp found open tco unit will need tco to complete reapir found bad kink in dryer vent behind unit realighned vent unit will need tco 279816 to comp repair; ordrng 1 279816 (tco)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB1
Near Providence Forge, VA 23140
Lucas R.
Job Details: 11/15/2023
"cx complaint unit not draining, checked unit found water in bottom of tub, 120 vac to pump, replaced pump, ran cycle with cooking oil to clear suds, and adjusted drain hose, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Providence Forge, VA 23140
Orbie
Job Details: 11/13/2023
"cx complaint unit spinning out of balance. verified complaint. found worn suspension. replaced suspension, unit still out of balance. leveled unit as unit was leaning slightly towards right. unit still shaking violently. found oil at gearcase, but ordering tub as well just to be safe..; rqstng P&A on 1 W10752187 (screw), ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11454734 (gearcase) and 1 W10890624 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Providence Forge, VA 23140
Orbie
Job Details: 11/09/2023
cx complaint unit not heating. checked unit found open TCO. replaced tco from van stock. tested unit. unit working as designed.; ordrng 1 279816 (thermal cut off OA/VS)
We serviced a
WHIRLPOOL MICROWAVE
Model WMMF5930PZ00
Near Providence Forge, VA 23140
Orbie
Job Details: 11/09/2023
cx complaint unit not functioning. verified complaint. unit comes on and makes a chattering noise. found holding door up makes unit go through cycle but unit isn't heating. called techline spoke to Chris. advised unit has to be pulled down and opened up to verify. ordering all parts needed on return visit just in case.; ordrng 1 W11662685 (interlock switches) and 1 W11391712 (magnetron) and 1 W11378280 (mag thermostat) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg) and 1 W11575449 (transformer)
Providence Forge, Virginia
07/19/2023
Orbie worked until he found the problem- he had to call Maytag to find the issue that they are developing a fix. He provided us with a work around.
Overall Experience
Providence Forge, Virginia
03/03/2023
Everything went well! The technician’s were knowledgeable about what they were doing and very courteous. However I did not understand that prior to coming the first time and having been informed of what exactly was going on with the appliance and how it was not operating. Why there wasn’t any parts on board the work van to accommodate fixing the few scenarios that could have been causing the problem. I felt like two service calls were unnecessary since the second service a week later only took five minutes for the technician to install the part. We were without this appliance for almost three weeks. The first technician said that the part was ready just not on his van. Like I mentioned earlier everything else was professional and courteous!
Overall Experience
Providence Forge, Virginia
12/18/2022
Chris was super nice and went out of his was to resolve the issue with our dishwasher.
Overall Experience
Providence Forge, Virginia
10/25/2022
Chris was great! He was on time; he knew what he was doing; he fixed our refrigerator quickly, and he recommended how to avoid it happening again in the future. We also appreciated the electronic alerts re: arrival time, etc. Very impressive! We couldn't be more pleased.
Overall Experience