Appliance Repair Newark Delaware

VIA INC Rated 4.7 out of 5 stars based on 14 customer reviews

We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Newark, DE 19711
Taylor F.
Job Details: 12/04/2023
"Cx complaint is unit leaks water. After talking to the cx it has only happened twice in the last 6 months and both times were bedding. The cx came into the laundry room to find a bunch of water on the floor and didnt know where is came from. Inspected outer tub, gearcase, inlet valve, drain hose and all other water connections and places the unit could leak from and found no signs of water or that there ever was water coming from unit. Cx is not using to much detergant and not over filling the unit. Informed cx that it is possible the water is coming from an outside source other than the washer. Unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Newark, DE 19702
Michael E.
Job Details: 12/04/2023
"CX complaint: cooktop flames too high. Tested and verified complaint. I adjusted the cooktop flames, tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Newark, DE 19713
Taylor F.
Job Details: 12/04/2023
Cx complaint is unit leaking. On arrival IM was turned on but saw no signs of water anywhere around unit or water lines or valve. Cycled IM and found the factory crimp connection where the water line attaches to the fill tube to be defective. This caused a few dripps to leak every time the IM was cycled. Reordering IM repair kit to resolve issue. Cannot reschedule at this time.; ordrng 1 W11517113 (IM kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Newark, DE 19711
Taylor F.
Job Details: 12/04/2023
Replaced both doors and nameplate from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Newark, DE 19711
Frederick R.
Job Details: 12/01/2023
CX complaint is fridge leaking on shelf. Inspected and verified. Found CX usuing a twine string to pull his filter in and out. Not WP filter either. Pushed it is and it damaged the housing which now leaks non stop.Quoted CX cost for repair at $393.97 which is paid in full by CC. Ordering filter housing. Spoke to CT. Rescheduled for thurs 12/7. Advised CX to only used every drop filters; ordrng 1 WPW10238123 (housing)
Newark, Delaware
08/03/2023
Very courteous and proficient service.
Overall Experience
Newark, Delaware
06/28/2023
Overall great experience and service. The way appliances are made today I am sure I will be calling again soon for repair work. Thanks!
Overall Experience
Gmwelsh4
Newark, Delaware
06/28/2023
Taylor was pleasant and replaced the freezer seal on our whirlpool refrigerator. He explained how the seal attaches and ensured it was set into the groove appropriately. As of today, the seal is still in place. Thank you, Taylor for providing the needed assistance.
Overall Experience
Cheryl
Newark, Delaware
06/15/2023
Michael was prompt, friendly and knowledgeable. He fixed the problem within minutes. I am very appreciative of VIA services!
Overall Experience
Cathy HMill
Newark, Delaware
06/15/2023
I have been w/o an oven for 6 weeks despite 3 repair attempts! To say that I’m dissatisfied would be a gross understatement!!! Were it possible to give less than 1 star rest assured I would!!!
Overall Experience