"Cs unit is not dispensing ice , confirmed complaint. I found the auger motor is siezed , motor is getting 123v and tries to move but it just humms. I was able to remove the coupler so unit only needs a motor. Ordering auger motor.; ordrng 1 W11671282 (auger motor)"

"replaced ordered parts and tested unit, unit now working as intended."

"Upon arrival, Found Bubbling in new consoles screen. need to reorder. Bubbling can cause the same issues CX is having currently.; ordrng 1 W11600370 (UI (Reorder))"

"replaced icemaker. there was a iceblock in fill funnel as if valve was seeping again. replaced valve again but since there was ice in funnel, the divider got damaged when i pulled the icemaker out. ordering divider. also ordering auger motor and yoke in case the yoke is seized. call cx to schedule return visit once we have eta on parts; ordrng 1 WPW10309864 (divider) and 1 WPW10309868 (auger motor) and 1 WP63052-2 (yoke)"

"cx complaint: unit will not work keeps beepingInspected unit, unpluggeed then plugged unit back in and went into diag mode. found F5E3 code for lid latch failure. inspected latch and found strike in latch was stuck and not comming out. unit needs new lidlatch and bezel for return visit.; ordrng 1 W10861642 (Lid Latch) and 1 W11237158 (bezel)"