"Customer complaint is that the unit went dead. Customer tried unplugging the unit in place and it did not power back on. Customer stated that he plugged other things into the same outlet and they worked, was not an outlet/power issue. Customer has since moved the unit and plugged it back in and it is cooling again. Unit is around 10 degrees, but is not loaded; not a sealed system issue. Suspect a control issue. Control replaced and power restored. Customer to monitor for any further issues. Old part left with customer."

arrirved to check unit before and install compressor. i found the unit to have faulty start device relay. and when replacing the start device i foudn the units compressor to fire right up and beging developing a frost pattern. i replaced all the leds in the unit and full light operations are back and waited 40 mins for cooling progession and found all coils have frost and blowing cold air. allow proper time to cool back down and reach desire recommened temps and unit checks good.

"Customer stated that the unit is still running noisy, still seems to be freezing items. Unit was running normally on arrival. Found no evidence of ice building up around the evaporator fan. Found an intermittant vibration coming from the unit when the compressor is running. Further inspection found that the condenser lines were making contact with the bottom of the cabinet. Foam sleeve moved to prevent contact and the noise stopped. Went over the results of the data loggers. Customer to monitor for any further issues."

picked up data loggers; saved tckt

"installed knob, verified proper operation."