Installed new parts. Unit still having same issue. Found it was a actuator issue. Installed part from truck stock. All check ok.; used 1 w10913953 (actuator VS/PF) from stock

Customer complaint is water sitting on top of the freezer gasket. There is a fix for this per techline. NTO foam gaskets.; ordrng 2 w11159728 (foam gasket)s

Customers complaint unit not turning on at all. Found all the lights are out. peroper power at the wall outlet but no power getting to anything. CHecked the pantry ui for water damage but that is not the issue. Customer is going to try to get whirlpool to pay for the parts and labor because it just went out of warranty. Collected service call.; ordrng 1 power supply and 1 main control and 1 inverter

Customers complaint is unit not starting. Found bad thermal fuse. Installed new part from truck stock. All check ok.; used 1 wp3392519 (fuse) from stock

Installed new parts. All check ok.