replaced the door and now checks good.

Customer complaint is that the unit is not cooling properly. Inspection of the evaporator found dye underneath the ice ball on the left side. Unit needs a new evaporator and drier. Unit powered down to prevent oil from getting pulled out of the compressor into the line.; ordrng 1 WPW10143759 (dryer) and 1 W11507067 (evaporator) and 1 W11506635 (coupler)

Customer complaint is that the door that was just replaced is starting to fall apart just like the prior door. Visual inspection confirmed that the new door is starting to separate. Reordering door.; ordrng 1 W11247220 (door/mw(prior 1 YR))

"Customer complaint is that the unit is not filling properly. Unit tested and issue confirmed, unit is slow to fill. Valve is restricting water flow and needs to be replaced. Valve replaced and retested, Unit is working properly. Old part left with customer."

Customer complaint is that the unit is leaking when in use. Inspection of the valves found water underneath the valves. Unit needs a new valve assembly. Valve assembly replaced and unit retested. Unit is working properly. Old part left with customer.