Cx complaint that the unit is not draining well. I inspected the unit and confirmed the complaint. I found no error codes and ran a service cycle. The cx was concerned about how some water still remains in the outer tub after the wash cycle is completed. I show her the use and care guide how it recommends cx to run 'drain/spin' if they feel the unit is leaving too much water after the cycle is completed. I calibrated the unit for the cx. The unit is working as designed.

Cx complaint that the unit is not draining well. I inspected the unit and confirmed the complaint. I found no error codes and ran a service cycle. The cx was concerned about how some water still remains in the outer tub after the wash cycle is completed. I show her the use and care guide how it recommends cx to run 'drain/spin' if they feel the unit is leaving too much water after the cycle is completed. I calibrated the unit for the cx. The unit is working as designed.