"Cx complaint, not cooling-freezing properly, tested all circuits, found relay control failure, defrost heater open, freezer harness loose connections. Sealed system tested and found system low on charge, compressor tested ok. Advised cx parts on order, dispatch will call to schedule a return visit, cx agreed. Per cx stated that he does not use email.; ordrng 1 W11581973 (Harness) and 1 W11546981 (Heater assembly) and 1 W10143759 (Filter drier) and 1 W10913906 (Coupler) and 1 4387444 (Evap Repair Kit) and 1 2count (2 count)"