per notes installed knob and timer tested confirmed heating and tumbling

"unit not starting due to timer knob failed, damaging shaft on timer. unit will need new timer and knob.; ordrng 1 W11685947 (timer) and 1 W11675852 (timer knob)"

Valves replaced and tested. Unit is working properly. Old part returned for quality analysis.

complaint clothing wet at end of cycle ran diag unit agitated and spun and drained removed cold water line into valve found blocked cleared as much as possible flow better byt still blocked ordering valve 8 in stock *** customer availble after three pm; ordrng 1 W11513255 (valve)

"wash plate warped,and damaging clothes. Changed wash plate."